My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
The Parts Department was very helpful. One of my hubcaps fell off while driving (probably my fault), and the employees kindly gave me a used hubcap for free. They were funny, too. The Service Department then replaced my hubcap quickly. All of the staff at Grossinger Toyota North are quite friendly, knowledgeable, professional, and very pleasant. They make the car repair experience much easier and much less stressful.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
Contacted the dealer thru email and phone as I have been looking for a used vehicle. The dealer responses have always been helpful, cheerful and prompt in replies to my inquiries and questions. Great customer service. I would consider them for any future purchases and would definitely recommend them to a friend.
Went in to just look at some cars. Ended up leaving with a used car at a great deal! The process was so simple and painless thanks to Stew Nelson, the salesman we worked with. Would completely recommend this dealership.
This review is for our salesperson Al Proceso, Thank you so much for your help with my mum's 2019 Toyota C-HR. We originally came in for a 19' Corolla and switched to the C-HR after seeing them side by side. Al was very patient with us and thoroughly explained the difference on the two vehicles. Management here that we dealt with were Mostafa, Joe and Mark in finance. Everyone here exemplified professional courtesy, they explained the deal, went over our financing and leasing options and presented numbers that made sense for our budget. We really appreciate the way that you conduct business and we thank you for making our first purchase from you super smooth and easy for my mum. We will be sure to highly recommend Continental Toyota to our friends and family. All five stars from beginning to finish.
I was looking for a used car and left with a brand new vehicle. Baha helped me find a great car for my family and budget. I appreciate the honesty and personal interest. I will refer everyone I know to the Chevy Exchange. Thank you all.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
Service was phenomenal. I arrived late and they were very patient and thorough. Found the vehicle I wanted and was in and out quickly. I have not a single complaint.
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