Used Toyota Highlander for Sale in Muskegon, MI

Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

A friend of mine has a 2015 Highlander, loves it. It’s rated very high in Consumers Report. It is replacing a 2001 Pathfinder, which is about the same size. The 2012 Highlander fits our needs just fine.

On October 11th, I totaled the 2010 faithful Subaru Forester we had driven over 220,000 miles. We had planned to "take it to the Moon" and reach 238,000 miles! I unfortunately hit a 200# 6pt buck head-on at 75mph. I escaped without a scratch. Unbelieveable. Within 24 hours we bought another Subaru! Rob Gould was fabulous making that happen smoothly, cheerfully and promptly. John Gongalski was great getting our immediate financing accomplished. Both stayed well after business hours to do this! You guys were the BEST! Thank you for being there for us when we needed you most to get us back to normal! Please post the photo of the 2010 after the accident we gave you with the caption "He lived!" Thank you Rob, John and Subaru engineers! You have an amazing product! We are greatful. Halubs

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Quick, effective and courteous resolution to my issue. Even went so far as to replace 2nd position O2 sensor which was pending fault. My 2004 Vibe is now running like new!

Purchased this car with around 73,000 miles on it in 2013. Most of the mileage on this vehicle is interstate/highway. It has been a joy to drive.

Sales person ???Katie??? and her assistant were very professional, accommodating, very low pressure and great to do business with! Best experience we???ve had purchasing a new vehicle...EVER! We held off buying a new vehicle for quite a while because in the past we dreaded the whole car buying process. Dealing with My Auto Import Center in Muskegon was stress free and well worth the drive! Thanks to all and we will be back! 👍🏼

It is super clean for its age and it has been the most reliable car for me. I have had zero problems with it. I recommend this car to anyone I know and that's how good it is.

I am not an easy customer, when buying a car I expect to be treated well and get a fair price. Alyssa was amazing, I didn't have to fight over a price and I got an amazing deal on trade. Then they let me take the car to really test it out and have my own mechanic check things out. She even helped me move all the car seats. We've had the car about a month now and Alyssa messaged me just to make sure everything was going well. What dealership actually goes looking to make sure a sale is still what we want, answer is a great one. Everyone at this dealership when above an beyond for us. We have young kids and buying a car can be extremely stressful but everyone here especially Alyssa made this easy. I've never held any loyalty to a dealership but we will be back!!!

I really enjoy my Highlander its very reliable it has great control as i love the mountains and the drive up Ogden canyon has alot of winding roads so its awsome i love my highlander.

Best value for your money. This cars keep their value. No engine problems. No transmission problems. Great body. No electrical problems. Best car you will ever buy.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

Read to the end: I ran into a dead end in trying to work out a solution to a problem with Subaru. Through my purchases and recommendations to friends and family, Subaru has experienced over $300,000 in sales, but it made no difference to them - in fact, the person I spoke to at Subaru customer service was downright rude. I contacted Mark Leutzinger at My Auto Import as I've dealt with him before a found him to be very reliable. I explained my disappointment with Subaru (NOT My Auto Import) and he took it to the next level with his Subaru regional rep. End result? They not only met, but exceeded my expectations! My Auto Import, I will be back for future service and purchases because of Mark! He deserves a raise :-)

This car was my wife's daily driver for almost 10 years. It never let us down. I entrusted this car to take my wife and kids anywhere and everywhere.