Used 2020 Toyota RAV4 SUVs for sale near Des Plaines, IL

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

After purchase I immediately took the car on an 800 mile road trip. It is much more comfortable and rides more smoothly than our older RAV4 and had plenty of pep for highway driving. Averaged over 37 MPG at highway speed of 70-80 MPH. Would have liked a power hatchback but overall I’m very satisfied with the options that came with it as an LE model.

Great dales service and attention to details Mr. Michael Banach helped us to choose the second model now ….strongly recommended

no matter how basic a car the ability to open your garage door should be standard. rav4 LE strips too many basic needs. toyota stop being cheap get in the game

Great working with Darek to help me purchase my certified vehicle. I got to take it to my own mechanic to verify the certification (and he did). He even got me a little trade-in value for my rusty old 2005. He got our two phones connected easily as well. Tom (finance) was great. No pressure to buy extras. Good experience! Henry K

Definition of practical while being affordable. All the bad reviews are because the geniuses who purchases them did no research. Auto Off engine kills your battery life, leaving it off is perfect. Packed with safety features, you want your kids in this car 100%. 28 mpg in the city and 35+ in 55 MPH zones. I get 38 mpg highway normally. Sure you can pay $35k+ for a hybrid, but this is well engineered already.

Work was done promptly. Very thorough. I was kept informed about the time it took. I was also offered transportation to and from my home.

We just bought a 2020 Rav4 LE as a Toyota Certified car with 21,500 miles. We downsized (literally) from a 20 year old Sequoia, so we're getting accustomed to the smaller size. My only complaint is that the cup holders seem to be a bit awkward. I love the design and the all of the safety features and the handling while driving.

Based on my experience, I have to give five stars and double it to ten. What more can I ask? Very lucky! My first call was with the service manager Alberto. He explained the details of what to do in the situation like I was experiencing and Alberto, Nick and many others worked like a great team. They are polite, kind and they followed through every promise they made, charged me the minimally necessary, and even went ABOVE and BEYOND to reduce cost knowing what I have been through. Not only the new catalytic converter was restored, but I understood my car more, oil, fluid change, the car got a new life. I knew my car was happy there. Not only I am super grateful, but I know that God will bless their service, and each one of them for their kindness! Thank you! BTW, they provided great shuttle service at no charge, my car was super clean, the 13 year old battery was replaced, I truly appreciate the attention to detail. The car was there for 9 month due to the national back order, they took SUCH GREAT CARE for the car. Here is a bit more detail: My Prius's catalytic converter was stolen 9 month ago, since then my car has been through two Toyota dealerships. I called five. I had to move my car due to the dealership change stories after got me in or asking for excessive work, some suggested welding, it became confusing and exhausting for me physically and mentally having to move the car multiple times. So I just randomly search Toyota dealership and ended up calling Toyota on Western. The call with Alberto was short and sweet, about five minutes, I decided to move my car to their location. Glad I did! Alberto was straightforward, very educational and professional. It was from him, I finally understood, why welding the catalytic for the Prius converter is wrong, and I am all for doing the best for my car. I was uplifted, and relaxed after Alberto took my car in. He also move the car from time to time to keep the break in good shape, no amount of money or compliment can be exchanged with such genuine help and willingness to do good. I am smiling, and feeling very thankful!

I had a great experience when purchasing my new car. The says rep at Toyota of Lincoln Park, Edgar Rivera was extremely knowledgeable and professional.

Just got our first Lexus, the whole process was very smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle in a short time despite it being in high demand. We forgot a few things in our old car that we traded, Robert mailed those to our home. Very happy and satisfied. So immensely grateful to Robert Pesce for his kindness.

Jerry is a family friend, he was a great salesman and let me know everything I needed to know about the car that I bought. Everyone in the front, sales team, was also very nice and very helpful.

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I just purchased a 2025 Honda CRV sport L Hybrid from Honda Libertyville. Davie Berdel was very patient, kind and made car buying a pleasant experience.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Michael Vaughn was excellent and knowledgeable and very pleasant to deal with and he made sure I was taken care of.

Stitch was very patient with me and made sure all of my questions were answered. If she did not have the answer she asked right away. She is great.

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!