Used 2021 Toyota RAV4 for sale near Chevy Chase, MD

To the point knew what they were talking about very helpful

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

The way car buying should be!

I purchased a new 21 Limited with the Advanced Tech package And Limited Grade All Weather package. Its very very loud under acceleration. The highway pavement noise and wind noise are barely tolerable. I have a bad back the seats are fantastic and I have a bad back they are great on long trips. Constantly Averaging 28mpg it’s dependable and I know it will hold its value.

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

A little too big for myself but I love this car. I had a used Rav4 before, drove about 10 years, loved it. Also I was able to sell it pretty high price ($4,500) comparing the year and the mileage (over 200,0000 miles). So that is one of the reason why I bought Rav4 again.

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

I've have a Rav 4 premium wich was purchased in feb2021.ive had zero problems and the car accelerates like a rx350 which I cannot understand where people want to tell you the car is slow . the car was purchased because of extreme back problems which I am on disabled for.the car does everything as well as my dad's girlfriend's 2017 Rx 350.the gas mileage is amazing.

Extremely pleased with the entire staff, and specifically the sales team. They were able to locate the Grand Cherokee we were looking for within less than 24 hrs and finalize the sales very quickly…

Amazing performance for a 4 cylinder. First time I ever owned something without a V8, and I am impressed. Good handling. great interior and very comfortable. Good MPG also.

I had a wonderful experience with Mr. Monir. I also work in the sales profession and have been stressed out while looking for the ideal vehicle. However, Mr. Monir helped me narrow down just what I needed and what to search for. He went above and above customer service, making me feel as if I were buying a car from a family member. He is very friendly and humble. Please ask for Mr. Monir and his fantastic sales manager, Mr. Aweis Mohamed, who got me the greatest deal without any back-and-forth hassling and haggling. Mrs. Nancy (Business Manager) also helped me with excellent protection plans for my Camry! So, I don't have to worry about my long commute to work and home. Thank you!!! I much appreciate all of your support and assistance! I will absolutely recommend to others who are looking for a new or used Toyota!

Gracias a todo el grupo de Lindsay por averme ayudado en la compra de mi carro especialmente a Jesús Rosa por ser tan amable

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

I would like to thank Empire auto imports team for helping me and my dad purchase our new mercedes benz s560. We love the vehicle, service and the friendly hospitality from Empire. 10/10 recommended. Leo and Adam made us an amazing deal we couldn't refuse to take. Happy :)

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Came in for a 2015 accord and they gave me an offer better than Kelly blue book! Am very pleased thank you guys ! Very nice!

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Thorough, patient, and professional. Highly recommended. Good selection of cars. Overall painless experience. Thank you, Petra! (Go to this dealership and ask for her by name)