Used 2023 Toyota RAV4 XLE for sale near Saddle River, NJ

I want to praise Lino and Rick for their outstanding service. They are the best!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

From the moment I stepped onto the lot, I felt welcomed and valued as a customer. Excellent service!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I came in to work with Service on a recall and they were able too get me in and out within 1 hour

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

So i went to look for a Range Rover, Tamir is very helpful , honest and knowledgeable. Price is very fair and its true that there is no hidden fee like dealer prep etc. which everybody knows is a scam. What you see is what you get plus documentation. I did not end up buying because im looking for a particular Range Rover but how i wish they have it so i could just buy from a non pushy honest car salesman. I will be watching their inventory till i find the one.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Diali was great, If you go toy toyota universe, I would recommend her a 100%

I typically don’t write reviews but you always hear the horror stories about dealerships never the good, to say that car shopping in this economy is scary is an understatement!!! Rich Catalano and his team are a gem a diamond if you will. I went car shopping last weekend for my youngest daughter and I was wrecked. Rich and his associate Chris made us feel comfortable and welcomed. I myself with a past working in the dealership business had my guard up but it honestly was the most amazing experience I ever went through, everything was a conversation amongst friends. Rich welcomed us to the RT46 family and I felt it to be true.. They made my child feel welcomed and like her voice and questions were heard. I will forever only work with the Rt 46 group from here on out and recommend them across the board!!!!!!!!!!!! 5 stars doesn’t do this dealership justice even if you aren’t actively looking for a vehicle pass by say hi to rich and Chris look around with an open mind and come join the family. Thank you again guys see you soon, my lease is almost up….

Sean was very respectful and a gentleman who is willing to work with you , buying a car is always a little nerve wracking for me.

My entire transaction start to finish was excellent. Kevin was an excellent salesman. Took care of every one of our needs.

Picked my car, negotiated the terms, closed the deal. Very simple process, no problems .I will go back in the future to make another purchase, toyota

Superb service: listened to my needs and gave me the info so I could make an educated decision. I wouldn’t shop anywhere else. Francisco and Henry are Simply an awesome team!!

First time buying a car at this dealership. I had no problems whatsoever. I ended up buying the car I went to see. Highly recommended!!!!

Very positive experience with Nicole from Westchester Toyota, she assisted with transition from a lease to buying out the lease Nicole was very professional and pleasant throughout the entire process!

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

I had a great experience. Armando is an excellent salesman and he was very knowledgeable and helpful in assisting to get a vehicle. He also has a terrific personality and is easy to work with.

just like to say that I am enjoying my Toyota and would recommend this dealership as well as the vehicle to my family and friends excellent service! over all I had a great salesperson as well as customer service.

I had the smoothest and most pleasant first car buying buying experience ever. Thank you Francisco Nolasco and Jenry Castillo. you are simply the best team ever!

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

Couldn't be any more happier with my new (pre-owned) vehicle! My salesmen was great! Finance was not pressuring me to buy anything but did go over every option. Great team! Anyone looking to buy go see Edward and Star Toyota!