Used 2023 Toyota RAV4 XLE for sale near Westwood, MA

Went to Copeland to look at a used Toyota Tundra. They had the vehicle as advertised ready for me. The salesman Matthew was excellent. This was the best car buying experience I have ever had.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Very happy with overall experience, from working with manager Kevin and ironing out the deal we wanted with Hantz as our sales rep. From start to finish, they listened to our needs and within 24 hours we were driving our new vehicle home. I highly recommend visiting Copeland Toyota if your in the market for a new vehicle.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Wayne is an exceptional sales representative. He went above and beyond my expectations to help me purchase my first car! He is extremely kind and helpful, and guided me throughout the process and I’m super thankful for him and his team. I also worked with Noel who also exceeded my expectations and was super kind and helpful! I thought I needed my airbags checked but Scott was super helpful and informed me I was all set to go!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

My salesman Joe was easy to work with and made the buying experience stress free. The whole team was friendly and helpful.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Great experience. In and out oil change done quickly and professionally. Will bring our car back there for service. I would recommend to to others!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

I had my first service today at Imperial Toyota and I couldn't be happier. It was a friendly greeting and the service was explained to me by the service rep Ayala and she had the truck back to me quickly at the quoted price. I would defiantly recommend they to family and friends.

I recently purchased a certified pre owned rav4 from Mike G at Woburn Toyota. Mike did a great job of going over all the options and made sure I got the best deal possible.

Purchase a car Brett and merlyne were A+++++ very pleased with everything 😀 would highly recommend

Had my car in for service jared was very helpful. I wish the state inspection wait wasn't so long but atleast jared let me know so I didn't wait over an hour

I’m always pleased with the service department at Prime Toyota especially Joe Walsh. He gets me in and out in a timely manner and explains everything and lets me know what step they are on. He was even able to take care of my recall during this service. Thanks again

The staff were extremely knocked and patient while assisting me in purchasing a new car.

VERY good experience with purchasing my new truck highly recommend no hidden fees or extra charges 👍👍👊🏻

Amer and Alvin were both very helpful and accommodating. Dealership was very busy, but they kept things moving and got it done.

I never thought it was possible to get the car thanks to Mike Morris for believing in me!! They are such a great dealer i highly recommend

The sales team was easy to work with. The car was waiting for me to test drive when I arrived. Given the current Corona virus crisis, everyone was wearing face masks and hand sanitizer was everywhere to be found. Everyone was kind, courteous, and patient. The finance team made everything straight forward, and we were able to conclude our business and purchased the car in a very short period of time. I'm very satisfied with our purchase experience, and would recommend this dealership.

Professionally and oriented employees that care brought my vehicle in for maintenance Noticed upcoming work needed pictures were taken and given on estimates Would never go anywhere else trusted employees for honesty

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!