Used 2023 Toyota RAV4 for sale near Howell, MI

Every staff member I've crossed a path with at Shea has been outstanding and extremely professional! DAMON RILEY in sales made me feel like I truly gained a friend throughout this experience. I highly recommend Damon to anyone shopping for a vehicle. He made the purchase process entirely painless. Advisor GARRETT GIFFORD is extremely professional, very knowledgeable, and patient. I am beyond impressed with how much he truly cares about me. He has made all service appointments completely stress free! The entire team behind the service desk was VERY organized and were familiar with each other's clients. They didn't let any questions go unanswered. It is clear everyone who works at Shea is very passionate and proud of the team theyre a part of! Thank you Shea! 

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I want to express the complete level of customer satisfaction I had with the recent service on my vehicle. Everything I experienced was outstanding. Scheduling the appointment was easy and offered flexibility that meet my busy schedule. When I arrived, the check-in started before I even got out of the car. The work was completed ahead of the schedule time they gave me. They even cleaned the car. It was a great experience. Highly recommend!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

We worked with Mike Perdue and Jerome. Both are professional and knowledge and answered all our questions. They made the entire process smooth and easy. This was our second positive purchase from Germain and we’ll be back when it’s time for the next vehicle!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

When servicing my Tacoma for routine maintenance I was accompanied by my 16 month old son. The service agent, Jerry, stated he would bring the paperwork to me as their service area was being renovated and he wanted to prevent my son from being exposed to dust and fumes. When the service was complete he also had the truck parked close with the engine running so the air conditioning would be running before I put my son back in his car seat. I never expected or requested these accommodations. It was done out of kindness and it improved the customer service experience. I appreciate the thoughtfulness and it improved the reputation of the dealership.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Tanner and Abdul excellent to work with - efficient, cooperative, professional and never any pressure. Car delivered on time. Highly recommend and appreciate great experience!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

AA Toyota is very pleasant and welcoming. The staff is great about informing about status updates

Lamont goes out of his way to be extremely helpful. We are both handicap and he has made it possible for us to get service without family help.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

Everything was thoroughly done and explained, and we appreciate the service rep going over all the options.

Marlon gave me estimate Of the services. He told a part had broken during repairs and I would not be charged to replace it. The part would come in the next day. Marlin gave me a free rental car. The next day he called before noon and said my car was ready. I was very happy with the services.