Used 2023 Toyota RAV4 for sale near Lackland AFB, TX

This was my first time buying a car out of state and John Reyes made it as smooth as possible. He was always answering my (many) questions in a very timely manner and there were no hidden costs or fees. I had an issue with the shipping company, but that is a 3rd party which shipped my car from Texas to California so that is not his fault. He also said I would not need to go to the DMV, but that was not quite true (I had to go once for a VIN verification appointment). Assuming he did not know that, I would say this was an overall good buying experience, especially for my first out of state purchase. Overall would recommend (again, my experience was completely online (out of state), John seems like a very nice guy and will answer all of your questions and give you a no-BS out the door price. Thank you!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

They had the truck I wanted at a great price. They bent over backwards for me on this one. Abraham did a great job getting me this vehicle.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

It took a little too much time and effort to get in contact with your service department through the telephone it took 5 calls to get through.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Receptionist Yolanda Benavides was very nice. The day was so hot and was glad she directed me to some cold water. They even had snacks.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

I recently purchased new (2025) 4 RUNNER from Universal Toyota. I worked directly with Nathaniel Salazar. He called me as soon as the new 2025 4 RUNNERS started to arrive and kept me informed of what models they had received. He was fine to work with. The rest of Universal seemed, to me, like every other car dealership I have visited, or worked with, in the last 20 years.

Although I did not purchase from here, Kudos to receptionist Yolanda Benavides! Very courteous and sweet! She is most definitely an asset to your company!