Used 2023 Toyota RAV4 for sale near Lima, NY

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Buying a new RAV4 was a good experience- then I found a small problem which was fixed and I was on my way. Driving the car has been enjoyable as well.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I had a great experience. Alex was fantastic very kind and helpful. He got me an appointment very quickly and my car was completed earlier than expected! He was so thoughtful and wanted to make sure he answered any questions I had! A great experience from beginning to end! I would give a 10+

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Great dealer, Great staff. Always a pleasure to deal with, very knowledgeable and they always value my time. This is my 3rd veh serviced here. Keep up the great work!

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Bought a TRD Pro 4Runner from West Herr and I’m extremely satisfied. Both sales and finance were top notch-professional and courteous without the feeling of being pressured to buy. Showroom and service center are super nice with a customer care waiting area with amenities. Would absolutely purchase another vehicle from West Herr, thanks again Joe!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

I had a great experience purchasing a new Tacoma. Joshua was very thorough and made the purchase seamless.

Bob Johnson of W. Henrietta Rd has the nicest, most helpful staff. I have kept in touch with them the most because several of my family have also recommended them. I will most likely end up getting my SUV from them!! TY! Sincerely, Susan M Cook

Austin Salvaggio took care of all the details and made things easy for me. I drove up from Pittsburgh, dropped off my trade-in, signed a bunch of papers, and drove home in my new car.

Positive experience with the dealership. The salesperson was helpful, friendly and knowledgeable about the 2022 Equinox.

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.