Used 2023 Toyota RAV4 for sale near Monroe, GA

My experience at the dealership in Buford has always been pleasant. If there was a problem it would always be resolved. My services advisor is on of the best people I have had. Thank you.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Delvine sold me this car almost 2yrs ago and he still checks in on me and my family. I bought 2 more cars from him as well. Great honest guy and not all about the sale. My service advisor Nakari N. always i mean ALWAYS take care of me and make sure im not taken advantage of. I can trust that my car is going to be done right everytime and he is very honest.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

You couldn't find a better place to shop. Very enjoyable to work with them treated the wife and I better than I was ever treated at a dealership. we will recommend to friends and family think for everything.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Excellent price and service. I have sent several friends and family to Rick Case too.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Great team and experience. We made a purchase and were very pleased with Issac as well as the sales and delivery process.

The service associate was and always is very professional, knowledgeable and kind! The customer service is top notch and absolutely phenomenal! I am always extremely pleased with with the services I receive!

My husband and I drove down from the Chattanooga area to look at a Suburban we found online. When we arrived we saw that they had added another to their inventory. We fell in love with it. We were going to trade in our vehicle to purchase the Suburban. We ran into a situation with it that we as experienced car buyers had never experienced. They helped us think of a solution. Once we resolved that issue, another issue that was new for them popped up with the vehicle we wanted to buy. Ray and Miguel had worked past closing and went above and beyond to get us in a vehicle to come home after we sold ours. This was definitely an unusual experience, but the level of customer service was amazing!! We would highly recommend Hertz Car Sales Stone Mountain to anyone!!!

Nicole was pleasant and professional. Great service and very informative. Never felt pressured to make a purchase.

David was polite, professional and explained the services to me. He also kept me informed on the status of my vehicle. Drop off and pickup of my vehicle was easy and convenient.

The service was friendly. The price was good and the purchasing process was very fast. The staff members are very friendly. This is an excellent place to shop for cars. They are fully stocked. You can alway find your dream car here!

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

Very helpful, took additional pictures and stayed after hours on pickup Fantastic! Purchased used Tesla and car was exactly as described Would for sure recommend

My sale person was Charles Mckoy, very professional, very patient and I would recommend them again

I was in the market for a new car for over a year now. It is nerve wrecking and overwhelming. Decide to buy a new or used. I researched, test drive, and contacted over 20 dealers for information. Until I finally found the perfect car for me at the perfect price, while on the CarMax website in Norcross, GA. A 2023 Nissan Pathfinder SV 4WD with 16,500 miles. Practically brand new and at least under $2,000 and the lowest miles from similar vehicles in my area. One great thing about CarMax is that I was able to scheduled the test drive 7 days in advance. They reserved the car for me, no worries about being sold before my test drive. Another great thing about CarMax is the price advertised is the price you pay. Other than tax, title and registration, no other “bogus” fees are added to the price. I only wish they offered special incentives/discounts like military, first responders, student, etc. But, I am extremely happy with my purchase!!! Shout out to salesman Young!!! He is the first person I spoke to; he got the car for my test drive, and in less than 1-2hrs I was on my way home with a new car!!! In other words, DO YOUR RESEARCH!!!

Always on point . From customer service, interacting with the customer, car repairs, and letting you know updates on things that you need to have done, always smiling and shaking hands.

Waiting time is always shorter than expected, thanks to the amazing teamwork, I appreciate your hard work, keep going!

My experience was really good. My service advisor Rachel got me in and my repairs were done I am believing with the highest quality and the best prices.