Used 2023 Toyota RAV4 for sale near Plainfield, IL

Nick and his team helped us choose and purchase a new car , thanks nick. Will be back

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Work was done promptly. Very thorough. I was kept informed about the time it took. I was also offered transportation to and from my home.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I've been buying cars since 2002. This has, by far,been the best experience. Javier was great, helpful, gracious, and very informative throughout the entire process. Roberto , and Eddie were also very professional. No one I met was pushy or annoying. I really appreciate the whole crew. Toyota of Naperville is the greatest.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Based on my experience, I have to give five stars and double it to ten. What more can I ask? Very lucky! My first call was with the service manager Alberto. He explained the details of what to do in the situation like I was experiencing and Alberto, Nick and many others worked like a great team. They are polite, kind and they followed through every promise they made, charged me the minimally necessary, and even went ABOVE and BEYOND to reduce cost knowing what I have been through. Not only the new catalytic converter was restored, but I understood my car more, oil, fluid change, the car got a new life. I knew my car was happy there. Not only I am super grateful, but I know that God will bless their service, and each one of them for their kindness! Thank you! BTW, they provided great shuttle service at no charge, my car was super clean, the 13 year old battery was replaced, I truly appreciate the attention to detail. The car was there for 9 month due to the national back order, they took SUCH GREAT CARE for the car. Here is a bit more detail: My Prius's catalytic converter was stolen 9 month ago, since then my car has been through two Toyota dealerships. I called five. I had to move my car due to the dealership change stories after got me in or asking for excessive work, some suggested welding, it became confusing and exhausting for me physically and mentally having to move the car multiple times. So I just randomly search Toyota dealership and ended up calling Toyota on Western. The call with Alberto was short and sweet, about five minutes, I decided to move my car to their location. Glad I did! Alberto was straightforward, very educational and professional. It was from him, I finally understood, why welding the catalytic for the Prius converter is wrong, and I am all for doing the best for my car. I was uplifted, and relaxed after Alberto took my car in. He also move the car from time to time to keep the break in good shape, no amount of money or compliment can be exchanged with such genuine help and willingness to do good. I am smiling, and feeling very thankful!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

I had my car in for service. The service department was wonderful. We waited for the car. We were in and out in less than an hour. Alan and Irma Johnsen

love this dealership bought 4 cars here and i will buy the next one here too the crew is friendly very helpful and fair they will call a lyft for you if you dont want to wait for the service for you car

Nick was amazing. He helped us get exactly what we wanted all while he was fasting! I couldn’t be more appreciative of him and oak lawn Toyota. Our new car is perfect!

called and spoke with Mildred she was very helpful comparing honda and toyota I've owned both I think the camry is the better car we will see

Dropped off my vehicle for service and was notified within the estimated time. Good experience as usual.

I came into the service center on a Saturday right before closing with a squealing noise coming from my car. David Bertolotti was incredibly helpful, patient, and kind from the moment I arrived. Even though they were just about to close, he took the time to listen to my concerns, check me in, and personally drove the car to make sure it was safe for me to drive over the weekend. He clearly explained what he was doing and communicated everything in a calm, professional, and reassuring way. Since there wasn't enough time to get the car into the shop that evening, he scheduled me for the first appointment Monday morning and followed through just like he said he would. When I returned, the team diagnosed the issue quickly and fixed it under warranty. The whole experience went above and beyond, and I left feeling confident and taken care of. David's patience, communication, and genuine care made a stressful situation much easier. Truly outstanding service—thank you!

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.