Used 2023 Toyota RAV4 for sale near Urbancrest, OH

"The service was excellent, and Amy was a fantastic advocate, ensuring we were taken care of promptly. We brought our 2019 Acura RDX in for a routine oil change and tire rotation, which was initially quoted at $70. However, after inspection, additional recommended services, including fluid replacements, a new timing belt, water pump, and battery, brought the total to $4000. The service team was professional, knowledgeable, and compassionate. They also provided a loaner vehicle for the day. While the unexpected cost was significant, we appreciate the thoroughness and peace of mind knowing our car is well-maintained."

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Excellent service! I took my certified 2021 CRV recently purchased from Hugh White used lot to have service for auto-idle not working. Turns out battery was bad. There was no charge for service, battery, or diagnostics even though technically I purchased from lot a few months ago. Big thanks to Steve Skaggs, Hugh White Honda service advisor for his help and understanding!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Our sales man, Jake, was great! Very helpful and smooth simple purchase. Eric did our financing and got us the best deal! Love our new (to us) car :)

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Nathaniel was excellent, the car was in and out in less than the promised time, and everything was performed perfectly. Waiting area is clean and comfortable, the car was vacuumed, and we could not be happier with Germain Kia.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Purchased my second truck from Brandon H. Very knowledgeable and made the process a pleasure. Highly recommended.

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

Chelsie Yost is always so helpful. She does her best to save me money. I have been bringing my 2013 Toyota Matrix here for the past 13 years.

Took my daughter in to buy her first car. They were excellent from the time we hit the lot to the time to drove her car off the lot. They have earned my business for sure. Friendly and very laid back sales team helpful no pressure just there to guide and help you through each step. My new dealership for sute.

I had my 2024 Tacoma serviced here and Scott Guinn was such a standout technician from the moment that he checked me in and reviewed my services to checkout. He was outstanding! I’ll try to always book my services with Scott Guinn! Thank you

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

My wife and I weren’t anticipating on coming to this dealer to look for a car but plans changed last minute and we were glad they did. Mark West assisted us in picking the perfect car that fit all our needs and checked our boxes. We spent several hours there going through different cars and he pulled paperwork and worked on prices for some of the cars we appreciated the commitment and help he offered.

I went to Toyota Direct to buy a car and JD Dallas made the experience hassle free and fair! I love my new ride! I will be back to buy my next car here!

CJ was excellent to work with. No pressure, incredibly patient and made the process as easier than anyone I’ve ever worked with. Follow this gentleman anywhere he works!