New and used 2025 Toyota RAV4 XLE for sale near Adelphi, MD

Professional and friendly, even if it is somewhat expensive services were explained to me, and the prices were communicated

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

Many thanks to Timothy at Koons in Annapolis, MD. His same day response to a late online inquiry abd guidance from start to finish clinched the deal for us!

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

Marjorie keeps we updated on my repair and when I can expect it to be completed. They also have a shuttle service. They treat me like my time is valuable.

Provided great service. I will definitely go back for all of my car service needs. Imani was great and communicated well. Ssrvice was performed to perfection and I did not have to wait long.

Nasir my sales rep was attentive from start to finish. We encountered unforeseen issues that almost cause me to throw towel in but he would not let up. We appreciate all the hard work put in by Nasir and I am enjoying my Rav4, thanks again.

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

I had a wonderful experience with Mr. Monir. I also work in the sales profession and have been stressed out while looking for the ideal vehicle. However, Mr. Monir helped me narrow down just what I needed and what to search for. He went above and above customer service, making me feel as if I were buying a car from a family member. He is very friendly and humble. Please ask for Mr. Monir and his fantastic sales manager, Mr. Aweis Mohamed, who got me the greatest deal without any back-and-forth hassling and haggling. Mrs. Nancy (Business Manager) also helped me with excellent protection plans for my Camry! So, I don't have to worry about my long commute to work and home. Thank you!!! I much appreciate all of your support and assistance! I will absolutely recommend to others who are looking for a new or used Toyota!

Mr. Mohammed was very helpful and kind. He explained the entire process from beginning to end. He even helped ease my fears of driving a newer rental as I?m old school and new technology scares me. He takes good care of me every time I need service and my car is a 2012 I got it new and he?s been there every step of the way over the years. I?m very appreciative of his commitment to customer service.

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

Very good service , very good attention! Very happy with the person that make the appointments, he is very nice person, he explained everything with courteous. I am so happy with the attention.

Dave sold us our 2012 Prius and now our 2024. He worked with us to get a safe and efficient vehicle and did it with the help of team members including Robin in service, Will in Financing and Logan who educated and walked us through a dazzling array of safety, comfort and convenience features.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

Shout out to Lewis Grimes and Nicki! THE BEST customer service. Extremely cordial, professional, and they work really hard to accommodate you! Service department does a spectacular job. Not always a quick in and out, because they apparently have a lot of other very satisfied customers. It?s not really reasonable for anyone to expect not to have some degree of waiting. They will happily shuttle you home, I can have someone pick me up, or I just bring a good book and read in one of the several comfortable wait rooms they have. LOVE this service department!

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

I had a great experience with Ashraf during my recent car purchase. He was professional, helpful, and made the whole process smooth and stress-free. He patiently answered all my questions and helped me find the right vehicle for my needs and budget. I really appreciated his honesty and clear communication. Highly recommend!