New and used 2025 Toyota RAV4 XLE for sale near Spencerville, MD

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

Devin went the extra mile to help get us out as quick as possible. We got what we needed in a reasonable time.

It was a pleasure working with Jeffrey, he showed me the vehicle after it came in to the dealership and was very friendly

Oscar was amazing, wonderful customer experience, job well done, definitely coming back to Koons because of the great experience

They have kept my Toyota Tundra running for 477,000 miles. Need I say more?

I came to Koons Toyota for an emergency. On the way home from the beach, my corolla started making very loud noises with every rotation of my tires. I was nervous, too nervous to drive 50 miles home, especially on 50 and 495. Matt was reassuring and patience. He said they closed in 20 minutes but they'd look at the car first thing in the morning. And that I'd have a rental to go home in. Just before 8 am the next morning he called. Told me what was wrong and that he'd personally test drive to ensure things were okay. Picked up my care before noon. And because I paid online returning the rental was super easy. Plus Matt gave his cell just in case. Terrific customer service from beginning to end. Matt was what made it easy. This is definitely worth the drive for my maintenance.

I was most fortunate to have met salesman, Aydan Brown, whose warm welcome and friendly demeanor set the tone for what was to be a most satisfying and unforgetable car buying experience. He listened attentively to my needs, understood and addressed all concerns, demonstrated extensive product knowledge, and explored all options available to me. This helped to put me at ease and and build a trusting relationship. In just a matter of hours I was driving the car of my dreams off the lot feeling confident and comfortable with my decision and with the knowledge that Heritage Toyota Owings Mills would be available should I ever need further assistance. If customer service is a priority for you, Aydan will not disappoint!

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

As in the past, Scott provided very good service in answering my questions and in making my recent visit quick and complete .I have always found him to be very courteous and knowledgeable and I believe that he is clearly a benefit to your business.

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have