New and used 2025 Toyota RAV4 SUVs for sale near Crosspointe, VA

Salesman Steve Pevenstein is very responsive, this is a huge benefit for customers. His video mesaages are fun to watch. But if you want to do an internet deal finalize negotiation remotely, his management insisted I come in to get a final price, so this dealer did not get my business. Another dealer worked out a below MSRP deal and we are doing it all remotely, I only come to the dealer to pick up the car. I bought 2 Toyotas this way already, once from Warrenton Toyota and another from Bill Page.

Salem and Jeffrey are the best, they helped us with our new minivan and delivered it to the front door

AWESOME experience!!! I traveled a little over two hours from Richmond to Vienna to purchase a new 2025 RAV4 because I couldn’t find it anywhere else in the state. The ones I located were taking advantage of low inventory levels and over charging the consumer. From my first communication with the internet salesman Muhammad, all the way to driving away in my new vehicle, this was hands down the most enjoyable car buying experience I’ve ever had!! The showroom is beautiful and clean and customer care is FIRST CLASS!!! HIGHLY recommend my salesperson Ahmad Al Faham, and the finance manager Aldo Ismail!! I was treated with respect and courtesy start to finish and I’m looking forward to driving this wonderful vehicle well into the future!! I’ll definitely be back next time I purchase another Toyota!!

I am very happy with service provided at the dealership, salem and jeffrey are very helpful

Thoughtful and excellent customer service. Spot on with answering all of my questions. No pressure!

Service manager Oscar at Koons Arlington Toyota tried to find a way to save me money by replacing just a rearview mirror cover instead of the whole mirror. I dropped off the car on my way to work and picked it up on my way home after getting a pleasant ride from the Ballston Metro station. Kudos to Oscar and his team!

great experience - thanks to mario the service manager! great job on tire replacement as well as past maintenance and repairs!😁

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

Jeffrey was great with showing me the new features on my new corolla cross. He was so patient and actually took time to explain the features

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

Juan Hernandez was an incredibly transparent and helpful salesman. Although I experienced issues with the manager, Gian, on securing a price for my new vehicle, Juan was professional and ensured a quick and efficient purchase. He answered every question clearly and got us a great price. Also had an excellent experience with finance manager Alex Belhadi. He got us in and out of the finance office in about a half hour and didn't pressure us to order any additional packages. Very happy with my new vehicle and cannot recommend Juan and Alex highly enough!

Chris Ogene was an amazing dealer!! helped us a lot through the process of buying our car. Without experience on it, we were very comfortable and confident during our decision process. He was caring, funny, confident and knowledgeable. I can recommend Chris to anyone that need to buy a car and have a great experience

We could not have had a better experience with Chris Ogene! Chris is different from other car dealers, as he is not only selling you a car, but prides himself on catering your experience to being as positive and easy as possible. Chris listened to our wants and budget, and was sure to suggest and carefully curate the best options, but never forced or rushed us in any direction. I could not be happier with our purchase, all thanks to the excellent customer service from Chris!

My husband and I had a great experience at the dealership! Valeriy Burchynskyi was incredibly helpful — no pressure at all, just honest advice and real support. He took the time to answer all our questions, explained everything clearly, and made sure we felt comfortable every step of the way. It’s rare to meet a salesperson who truly listens and puts the customer’s needs first — Valeriy is exactly that kind of professional. He even managed to find us the perfect car — a Toyota Corolla Hybrid LE — incredibly fast, even though it wasn’t available in the store at the time. He offered a great deal that we simply couldn’t pass up, and we’re so happy with our purchase. After that, we worked with Shereen Legorretta, the Business Manager, who was just as amazing. Even though this was our first car purchase, and we didn’t expect a great interest rate, Shereen found us the most favorable financing option. She was kind, patient, and truly committed to helping us get the best deal possible. She explained everything clearly and made the process smooth and stress-free. My husband and I left the dealership feeling happy, confident, and honestly just relieved — after a long search for the right car, this experience exceeded our expectations. Huge thanks to both Valeriy and Shereen — you made our first car-buying journey a great one!

As a newcomer, I found the service efficient, friendly, and helpful, and I received honest advice. Work was done in a timely fashion, and waiting facilities were comfortable. Hard to ask for more!