They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
Wife was in an accident and we needed a new vehicle. After visiting all the big guys, we found Kenny and his shop. He made the entire experience as painless as possible. The car was as advertised, the deal I got was better than expected. He even allowed me to take the car to my mechanic for inspection. I will certainly buy from Kenny again.
Anna made a difficult deal relatively painless. She worked hard to make it happen and came in on her day off to meet with me. She addressed all of my concerns and was able to mediate a successful closing. Strongly recommend her!
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Daniel Wood was very helpful and professional. After visiting many Toyota dealerships, he made McGee Toyota a pleasant place to buy a new car .I am completely satisfied with my whole car buying process .
Service is always excellent, and punctual time wise
by PARROT1602 from DealerRater.com
October 6, 2018
I called and set up a 5000 mile service on my new tundra. I spoke with Dan Prescott who listened to my concerns, and work to be done, and he set my service appt up and Mark Whitman did the service on my vehicle. Both men were very professional and all work was done in a timely fashion as promised, and even a recall I didn???t know about was taken care of during this appt. I would recommend the service dept at McGee to anyone.
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
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