We cant say enough of our experience at the Bellingham Toyota dealership. Crystal Mervyn was our first contact. Very professional! With her quick response and online quotes she brought us to the dealership. Crystal Glynn closed the deal on not one but two vehicles. Very smooth process. Wendy Hugo made the finance portion look so easy. All three show a high level of knowledge and are very professional in what they do and should be commended for their great attitude and hard work.
Everyone we came in contact with was helpful and friendly! Purchasing a new vehicle can be a mixture of emotions (overwhelming, exhausting, exciting) and they made it feel like a breeze. We are in love with our new 4Runner!
So far they have been the most helpful in my search for a manual shift light vehicle like the spark or a ear new Yaris to tow behind my motorhome. Will likely purchase in December. Looking for a spark LT manual transmission with gray exterior.
After having a bad first experience buying a car at a dealership I was nervous to do so again. However, my experience at Northwest Chevrolet was fantastic, thanks to Fernando. He went above and beyond to ensure that I was happy with my car, answering all of my questions and going out of his way to make sure I had a great experience. Their website is also very easy to navigate and informative. If you are looking to buy a car I recommend Northwest Chevrolet, and ask for Fernando! You won't be disappointed.
My service rep (Daniel) was professional,knowledgeable and efficient. Other Toyota service centers were good in the past but Bellingham was the best I ever encountered. I wss on a tight schedule and didn???t think I could get the service done but I wa taken in and had a great experience. I???m very satisfied with this dealership. Thanks very much! Ed
Matt Newman was fantastic with helping us find the vehicle we wanted and needed for our family. We met with him a couple different times to review inventory and options. He really understood what my wife was looking for, and what would work best for her. He was easy to work with over price, and helped up find exactly what we wanted. We will be purchasing our next vehicles from him. We then worked with Marisa to secure financing for our vehicle. I had already worked to secure a loan, but she was able to find even better rates for us from a local reputable credit union. While there I also chatted with Matt Baughn in the Parts department. A great knowledgeable guy who answered all my questions. Thanks to these three for an easy relaxed purchasing experience.
I made an appointment in advance (which I recommend), and I received on-time service. Damian was my service representative, and he was both professional and kind. When the service was complete, he reviewed the service record of all the things they did and checked. He was clear in his explanations and patient with my questions. Service was completed within the time estimate I was given at the beginning. Also, thanks for the free exterior car wash that you provide -- it always feels good to drive away with a clean car in good repair.
Although I was pleased with the results of my visit yesterday, I was a bit displeased coming in. I had tried to get service as a walk-in, as I've done many times in the past, stopping in while already in town on errands. They were too busy on several occasions and recommended getting an appointment. So I tried to get appointments on days it fit into my errands schedule and never could find an available time. After the warning light was on for over a month I finally got an appointment, which got me in and out in record time. And the lady who helped me was splendid...Allison, I believe.
Brian S was my salesman and he was so great to work with. I test drove two cars before making a decision on purchasing. They were able to work with my budget and I got the car I???ve wanted for awhile. They were all so great
I was greeted very nicely. My car was serviced in a timely fashion. They made me aware of other things I needed to take care of and promptly fixed it. The cost is comparable to other places so I will continue coming here unless something drastic changes.
I brought my Scion in for routine maintenance.. I was greeted with a warm, friendly smile and knew my car would be well taken care of. I also had an opportunity to visit with Brett Lange, the salesman who sold me my Scion as well as a new Rav 4. He???s an awesome salesman who went out of his way to make sure I was taken care of. I love Foothills Toyota.
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
I always received great service after purchasing my Rav 4 from Foothills. When I had to sell it to purchase a wheelchair accessible Sienna, they gave me a fair price and worked with Absolute Mobility on the trade in. This was my first trip to Foothills with my Sienna, and I was treated the same as when I was there with my Rav 4-always with respect and full disclosure of repairs and costs. They are kind and helpful when I am there, and even offered a free snack cart!
New RAV-4 : this was my initial service. Everything checked out fine; clear communication with employees in service. My husband took the car in since I was busy this morning. He was pleased with the results, too, although he rarely drives my car.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 3, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
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