Used Toyota RAV4 for sale near Burlingame, CA

I am a new customer to Steven's Creek Toyota and I am here to give great kudos to Josh Pourkhorsand and Lance Nguyen for their patience and diligence to their jobs. Even though I had never personally met Josh, I texted with him about my interest in buying a new Toyota Prius and he was ON TOP of it, to say the least. As soon as there was a matching car being delivered, Josh texted me, held it for me, negotiated with me and made the whole experience EASY. His manner is easy going and not 'high-pressure-sale-vulture.' I liked him immediately. Patient and great sense of humor put me at ease. Josh explained all the ins and outs of the car. Got it washed and detailed before I bought it. If I need anything, Josh made me feel that I could call him at anytime. Lance gave me the same feeling! He works in the Finance department and he was patient and had a great sense of humor also. He carefully explained all the pre-payment of service work and, even though I was initially resistant to the up-sell, it was obvious me that the pre-paid maintenance package just made good common sense. Great team. Also the guys behind the big counter, Jack Joseph, Mark, "The Bus Driver" (I can't remember his name), all of them had a great sense of humor and contributed to the easy going feeling of this dealership. They all seemed to love their jobs and were HAPPY to be there. And... of course, the Prius I bought from SCT is just what I wanted. I will be returning to SCT for the next 6 years for maintenance so this good-natured, positive atmosphere was so refreshing. I had been to a dealership prior to this (nearest to me - I'll leave it to you to map it) and my treatment was FAR less helpful. I was not made to feel important. Even though I had regularly communicated my desires to a sales agent there, I was always put in the position of having to initiate the inquiries regarding their deliveries. My desires were not kept track of and I was not treated specially. I did not get the 'treated-as-family' feeling that I got from Steven's Creek Toyota. I made the right choice the SCT team. One happy customer. --John, from Los Gatos ;)

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

My salesman Darrien was very professional and cared for me from the beginning to the end. He should be used as an example for all the sales people.

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone