Used Toyota Highlander for Sale in Burlingame, CA

My son and I came to this dealership to look at a used car. Hendrik is the quintessential salesman! Very professional yet personable, and low key overall. Just the right combination for us. We were able to take the car to our mechanic 10 minutes away from the dealership. The car passed inspection. Our only hesitations were the problem history of those cars made in that year combined with the price. We left to think about the purchase (and may return to buy the car). But we met Hendrik and would have no qualms about buying the right car from him. We highly recommend Hendrik!

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

I didn’t buy the car but the dealer people they’re very nice I would like to go back to buy the car is good place

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Very pleased with the City Toyota Customer Service. Professional, congenial, no pressure sales experience. In particular, Luis Calderon was great to work with as he facilitated every aspect of my pre-owned car purchase.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They basically are a mobible auto selling business that comes to you. The cars are inspected, clean and offer competitive pricing. The salesperson lets you take your time, drive the vehicle and offers info and financing and extended warranty options. This is a great idea and hats off to the group who started this business.

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

My service advisor had warned me that my tires were worn out about 6 weeks ago. Then my tire pressure alert came on two days ago. Yesterday, I called Toyota 101 at 8 AM. They had me in at 10:45 AM and out on the road with four new affordable Goodyears within 90 minutes. Fast turnaround, plus a deal: October special got me 4 tires for the price of 3 + $1. Everyone I dealt with on the phone and in person was awesome. Definitely coming back here for my service and tire needs in the future!

No chance to rate properly as I was injured in accident that totaled my previous car so I'm not able to drive at this point but seems like a well made car

I have been looking at dealerships for a while so on my fifth time, I basically lowered my expections. It turned out so well because out of all the salesrep I talked to and explained my unusual situation, Drake Stenberg was the only one who went overboard, had been extremely helpful and overall fantastic. We made every transactions (except the final signing) through email, text and calls. Of course I also did my part and research what I can about the car I'm buying, prepared everything i might need and also ask questions if I'm unsure of anything. When we were ready to seal the deal, I told him I can not go to onetoyota until the next day because I have a toddler and I live quite far. Drake then offered to deliver the car to my house instead so we can wrap things up. It was such a great idea because I honestly don't want to drive all the way to oakland and then drive back home. It was such a delightful experience, my car looks great and I am extremely happy and satisfied with the whole transaction.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

A few years ago we had a very bad experience at One Toyota when looking for our new Sienna van. We ended up at another dealership further from home and got a better deal with none of the typical auto dealer B.S. involved in the car buying experience. Very soon after buying the van, we had a failure in the BSM system and brought it to One Toyota for warranty service and were told it would cost over $1000 to fix. We took it to the dealership that sold it to us and they said it was a warranty issue and fixed it for free. From then on, we only took the van to One Toyota for prepaid maintenance issues. Recently I blew a tire on Heggenberger within a mile on One Toyota and so asked to be towed there since maintenance was also due. Here's where our attitude shifted, thanks to our service advisor, Chase. He was able to get us a very fair prorated discount on a set of Michelins that should have lasted 60,000 miles but only made it to 29,000. Additionally, new front end struts were put on under warranty. Chase was also very available for questions and also really new his stuff when we asked questions about our 30 year old Land Cruiser which we also brought in the next day to be looked at. The only reason we brought the Land Cruiser in to One Toyota instead of the usual place was because of Chase and how accommodating and knowledgeable he is. Also a really nice guy. So, not sure what had changed to make One Toyota a place to return to and encourage recommendations to others, but please don't change! And give Chase a raise😁.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

I stopped by around 1pm on a very rainy day in hopes that I can get my 18 month service taken care of instead of waiting for my already scheduled appointment which about 2 weeks out. Denny greeted me and said that he???d be more than happy to help and that my timing was just right as I missed the morning rush. He said that it will take about 1 1/2 to complete the service. I also asked if my windshilef wipers can be replaced. He said not a problem and that the wipers are currently on sale! They completed the service in less than 90 minutes!!! I was expecting to be waiting at least 2 hours or longer. Over-all, I have nothing but praise to say about the service dept. I am a happy customer and this dealership and staffs are just AWESOME. Keep up the great service you are providing

Drives like a truck, but meets the needs of my family! plenty of space for all the kids things plus more. Very comfy and classy!

Very impress with the staffs and attitude at the AutoNation Hayward Service Department. I purchased my new 2015 Sienna from another "leading" dealer at Fremont, CA, where I live. The buying process at that dealership is good but the Service Department are not present. the Service Advise and the Service Manager have pretty indifferent attitude. On one instance, where I want them to fix a loss second roll seat on my new AWD Limited mini-van, The Service Manager refused to even go to my van to understand the issue. He simply said that he is not a mechanic! My friend have refer me to AutoNation at Hayward to look at the issue. To my surprise, the experience at AutoNation is very positive. I work with Johnny Rodriguez, who is patient and listen to my complain and finally, help me to get the issue fixed. Since then, I have bring my mini-van to AutoNation for all service and repair. I want to work with a Service Advise that listen to my issue and be my advocate.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

We had an amazing sales experience with the Toyota representative Zhi Zhang. We couldn't have asked for a better representative! He explained to us in detail clearly and patiently what repairs our car needed. He was very nice! Also, our car was serviced/repaired to an excellent condition. Overall, the experience was a pleasant one.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

Today is Easter Sunday and we've purchased a car. We are so excited about the services received, thank you Hector,John,and Steve for your wonderful support at cars.com thank you. Sincerely, The Butts Family¿

The car is very comfortable and quiet and build quality is off the chart great...after 112000 miles it s looks and feels like new. I will never buy anything but toyota again

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I consider myself lucky to be talking and dealing with Josh Pourkhorsand ; because couple days earlier I called and salesman on the phone did not seem too helpful and acted as if my sales was not important. This was back in February (Presidents day weekend). I took a chance to request quote from their online service on the same truck and I was put in contact with Josh. I went to Stevens Creek Toyota to see and test drive used 2016 Toyota Tacoma. The truck had little scratch and the bed liner had scratches and you could tell it was used to haul rocks. Talking to Josh regarding used trucks and features he asked me if I have considered NEW truck. I told him that I have not and probably will not. Price is just too high. He took his time and gave me my options, comparing features and also showed me the difference of used and new Tacoma. I ended up going with the NEW Tacoma. I had to order and wait 3 months because the color I wanted was not available at the time. He kept in touch with me for any questions or concerns while my truck was getting build/manufactured. I even tried to see if other dealers can beat their price and none could. My truck got delivered yesterday (05/11/18) and I went in test drove it and having them add two more accessories. Just got a text earlier today; from their service manager that truck is ready for pickup. Will be picking the truck in next couple of days. Josh even offered to pick me up from the train station when I go to pick up my truck. Even after the sale we were still talking. Usually salesperson don???t want to waste their time once they have your sale. Please see and give Josh a chance if you are reading this and are in the market for purchasing car. He is honest, kind and loves helping people. I felt really comfortable dealing with him. Sunil Singh the finance/DMV processing person was super knowledgeable, nice and kind person. He has been working at Stevens Creek Toyota for over 17 years and understands the financing, protection and to my surprise about my truck as if was the salesman. He broke down the numbers and explained me thoroughly regarding maintenance and protection. He will lay it out for you and leave it up to you to make decisions. Not pushy at all. Answered all my questions as well. He even went outside me after the paperwork was done because I brought up a question regarding wheels. I was in car financing business and Sunil totally went above my expectation. Made my day. Josh Pourkhorsand (Fleet and internet sales manager) and Sunil Singh (Finance/DMV) are the best combo to have when purchasing vehicle.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

On Thursday, Sept 14th, I called Tyler Toler at Toyota Marin to talk about me possibly purchasing a new car. I had purchased a a car from Tyler about 2 years ago and based on my previous experience,I knew that he would take good care of me. We talked about my options and what cars were available in my price range , Because he had all of my information from my previous purchase , he asked me to email him a few things pertaining to my current car(which I would be trading in),then he promptly emailed me the specs for the potential options, I made a decision, and we were on our way to finalizing my car purchase within an hour or so. We decided to talk the following afternoon.I called him on Friday, very excited about my brand new car. Because I have a very busy schedule, I told Tyler that I'd probably be able to come in on that Saturday or Sunday to finalize everything, and then something I wasn't ready for. happened ; Tyler says "Why don't I have the car delivered to you, TODAY (From Marin to the East Bay,in midday traffic, no less) ??? !!!! I was in shock !! I knew that Toyota Marin provided exemplary customer service , but this was above and beyond anything that I had anticipated. Tyler said he would have Ren Briones drive my car to me and take the old one back. A couple of hours later, Ren was calling me from in front of my apartment complex !!!! The great service continued. Ren, assisted me in cleaning out my old car and transferring all of my things into the new one ! He said that anything that I did't want to leave it in the car and he would dispose of it for me. He the went over all of the amenities that my new car had and showed me how to set things up. we then signed all the documents and it was a done deal. I am now The proud, happy and completely satisfied owner of a brand new 2017 Toyota RAV4 SE !!!!! And I absolutely love it. On a scale of 1 to 10 ,I would give both Tyler and Ren a 1 million for not just doing their jobs but for going out of their way to make me feel like I was their #1 customer. They were both gracious and beyond nice. Sufice it to say, I will be buying my new car at Toyota Marin. Thanks Tyler and Ren. You guys are Awesome.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

I had decided that I wanted to purchase the new model CHR, and Kalani Hernandez was the best salesaman I've ever encountered. He provided both amazing customer service as well as detailed knowledge of all things Toyota. Without being even a bit pushy, and early on, with his help, he convinced both my mom and myself that we would very happy with the Limited Edition 2019 CHR. And he was right :) Everyday I'm discovering a new bell or whistle in my car, and I am incredibly happy with both my shopping experience AND my new wheels! Thanks Kalani and Stevens Creek Toyota! L

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

Easy to get an appointment, prompt and reliable servicing of my car, friendly and available staff, update and comforting waiting room, as well as complementary shuttle to home and back all have contributed to my continued use of Walnut Creek Ford’s Service Department.

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive, but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!