As an airman in a new area, and a kid right out of High School, this dealership and Mr. Doyle were SUPER helpful. They were very honest with me and had patience with me being far away and taking some time to close the deal. Mr. Doyle was very responsive to texts and calls and went above and beyond multiple times to get more info and pictures of the car for me. I couldn???t be happier with my first car buying experience.
Great Customer skills, tells it how it is! Knowledge and to the point. Excellent people skills, Definitely one of the best services I've ever had as a Salesman. Mother is happy with her purchase, glad to have had this experience to meet and greet the staff, they make you feel welcome and right at home. Highly Recommend Everyone to come in and check out the Large Selection of TRUCKS! Made a New Friend! Thanks Candido Martinez
We drove from Salem (>200 miles away) to check out a vehicle at Sherrell. We were a little nervous driving so far to look at a vehicle but Luis, Dave, Tyler, and Connie were all so kind and took extremely good care of us! The other reviews about them treating their customers like family is so true! Although we're from Salem, we're telling everyone we know who is in the market for a car about Sherrell... They made it the absolute easiest car buying experience we've ever had. They also made driving every mile to get there completely worth it! Thanks you guys! We'll be back!
My car died at Bush Carwash. One of their employees, Esmeralda, saw my need and called one of the employees to come jumpstart my car! One of their employees headed over immediately to help me!
All I can say is, if they are this genuine oustside of the workplace, I can only imagine how genuine they are within their workplace!
God bless you guys, thank you!!!
I just bought my dream car from Archibald’s and they made the process so easy!!! I am so turned off by high pressured sales and they are so easy-going and down to Earth! I feel like the sales team is there to assist you and not to force you to buy something!!! I hope to have my car for a few years but I definitely will be going back!!!
Sean Sapp was very friendly, patient, and knowledgeable. He worked very hard to work with our requests and helpful to suggest alternatives that would work for us. We appreciate the low pressure. Once we decided the process went fast
Great costomer service. They treat you very kindly, and they show you what's wrong with your vehicle and give you options on how to fix it. Great appliances, very nice waiting room with a free water bottle.
Ron Gray provided me a great no hassle buying experience. Much appreciated! I would recommend buying from Tom Denchel Ford. Great product, great service, great value.
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