Used 2023 Toyota RAV4 Hybrid for sale near Scotts Valley, CA

My new GLC plugin hybrid was having trouble initializing the digital extras. It appears not able to finish the task beyond 24 hours. I reported the problem to my sales. She promptly arranged services and escalated the case to her manager and Mercedes Customer Assistance. A case was created with Customer Assistance directing service to troubleshoot the problem. With a coordinated effort they were able to fix the problem and return my car in pristine condition a few days later. I?m impressed. My experience with them is five-star.

Extremely stable and smooth ride. Good sound system. Ready availability of dealers, service, parts, etc.. Quite comfortable seating. Very extensive owner's manual. Very effective safety features.

We purchased a 2025 Camry at Gilroy Toyota! The staff is amazing and made it a smooth and stressless experience! Thank you Gilroy Toyota

Great car with good quality. Like all cars today, the price has escalated to make it almost unaffordable. And in Jan 2023 when there was an inventory shortage we were forced to pay an extra $7k for extra dealer installed options that we didn't really need. Its really just a high profit margin package to increase their profit. But we needed a car then and still had to wait for 4 1/2 months to get one.

The fuel injector went out on my 2019 F150. This is an employee-driven vehicle and I needed to get it back on the road fast, or we'd miss serving clients. Because I have an extended warrantee, the repairs were fully covered. Northbay is down a couple service people, as one of their longtime people just retired, and it's hard to find qualified people to hire in our small city. But they escalated my truck, and got it done in a couple days. It was driving beautifully after that. Marcus, my contact, is awesome at customer service. He is great in person - goes beyond. And, he is also a great texter, and kept me apprised of developments. Thanks Marcus, you are a pleasure to do business with!

If you are looking for an excellent, reliable crossover, the RAV4 is it. Also like the hybrid, as it is a major move toward eco-friendliness, getting great gas mileage

i went to look for a car for my wife and we met tamer he was very helpful and professional and helped us get the car in no time thanks for them for thier great service

Excellent AWD Hybrid. So far getting at least 46 MPG. Seats could use a little more support. Outside of that, vehicle is all you could ask.

Received an oil change in record time. Had many questions answered about my Chrysler Pacifica. Melody(advisor) was courteous and professional. David(Manager) was knowledgeable and unhurried. Could not have been better.

I bought a 23 RAV4 SE hybrid. It gets no lie 45 mpg in town. Live in Grand Junction Co. Got it at Western slope Toyota, a great place to buy your Toyota. Anyway, It,s a great Suv for the money. I would never go back to a just gasoline engine car.

Updating my review on the service department. I was contacted by Makan Ardalani who was amazing. They looked at my Rav4, inspected all of the brakes, ensured it was safe and even offered free detailing. Makan really made me feel heard regarding my concern with the brakes sound, and after the team re-looked at the brakes, I am no longer hearing any noises. I am hoping Makan gave feedback to the service dept regarding listening to folks' concerns, and I will definitely give this service department another try.

Cody was amazing! I began researching for a used car in early June and finally found my dream car but within my budget. Affordable and great value for my trade. I would definitely recommend this dealership and/or consider trading in again in the future. I went in nervous and anxious and as soon as I sat down I was immediately relieved calm and this was honestly the smoothest car buying experience ever.

I came home really happy after being able to get a beautiful Honda odyssey. All this would not be possible if Tim where not there.He did everything so we can get our van at a good price, he was there bringing us snacks and water since the whole process took a while. I don't have words to express how grateful we are with him. Just ask or look for Tim to show you the car you want to buy, and you will not be regret of doing it. He is a great person and a very nice guy. I just say tku very much Tim, for helping us to do this posible. And I hope you get a lot of clients after this review. Hope to see you soon to get a service there or just to say hi to you.

They were great. I’m in MN and they are in Cali. They took care of the shipping aspect. Very happy

I am a new customer to Steven's Creek Toyota and I am here to give great kudos to Josh Pourkhorsand and Lance Nguyen for their patience and diligence to their jobs. Even though I had never personally met Josh, I texted with him about my interest in buying a new Toyota Prius and he was ON TOP of it, to say the least. As soon as there was a matching car being delivered, Josh texted me, held it for me, negotiated with me and made the whole experience EASY. His manner is easy going and not 'high-pressure-sale-vulture.' I liked him immediately. Patient and great sense of humor put me at ease. Josh explained all the ins and outs of the car. Got it washed and detailed before I bought it. If I need anything, Josh made me feel that I could call him at anytime. Lance gave me the same feeling! He works in the Finance department and he was patient and had a great sense of humor also. He carefully explained all the pre-payment of service work and, even though I was initially resistant to the up-sell, it was obvious me that the pre-paid maintenance package just made good common sense. Great team. Also the guys behind the big counter, Jack Joseph, Mark, "The Bus Driver" (I can't remember his name), all of them had a great sense of humor and contributed to the easy going feeling of this dealership. They all seemed to love their jobs and were HAPPY to be there. And... of course, the Prius I bought from SCT is just what I wanted. I will be returning to SCT for the next 6 years for maintenance so this good-natured, positive atmosphere was so refreshing. I had been to a dealership prior to this (nearest to me - I'll leave it to you to map it) and my treatment was FAR less helpful. I was not made to feel important. Even though I had regularly communicated my desires to a sales agent there, I was always put in the position of having to initiate the inquiries regarding their deliveries. My desires were not kept track of and I was not treated specially. I did not get the 'treated-as-family' feeling that I got from Steven's Creek Toyota. I made the right choice the SCT team. One happy customer. --John, from Los Gatos ;)