Used Toyota RAV4 Hybrid for sale near Matthews, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

2021 xse, ride is a little hard. A car you really have to drive which I like. Great mileage 38 to 40 mpg. I'm pleased, the car is loaded with extras. Bought new a little pricey would purchase another one.

My service coordinator Liza provided an excellent service for my EV car Mustan MachE. It eas a detailed review of my car and Liza kept me updated periodically while service was going on. The best part is, the intent was not to charge for something that's not need and save customer's money as much possible. Thanks for the great service!

This is my 3rd RAV4 Hybrid XLE It's a well made vehicle. Reliable. Comfortable. Efficient. Quiet It has all the comfort features I consider necessary.

I live across from Stateline Chrysler, only reason I go to your store is 100% because of service manager AMANDA!!!

Always looking for any excuse to get behind the wheel...so much fun to drive! Love the gas mileage too...averaging 40 miles per gallon. Live it!

Miles did a great job of helping me with getting my car serviced. Miles showed me where the waiting lounge was and was very knowledgeable.

Gas mileage sums it up. Between 40-45 mpg. It’s a very solid vehicle. No problems at all. Very happy with this purchase. Plenty of pick up. Better then the all gas Rav

Great sales staff and follow up. Would recommend to a friend. The purchase process was quick and easy. They got me the exact truck and options that I wanted.

PROS: * Overall 39 or 40 MPG combined city and highway. Really. * 500+ mile range on a full tank * Toyota's driver assist goodies work well (radar cruise, et. al) to reduce driver fatigue in both stop-and-go commuting and highway trips. * Sufficient power and acceleration to compete with big-city freeway traffic; uphill freeway on-ramps and so forth. * Nicely agile without being skittish. It goes where you tell it to with no drama. * I have done mild off-roading in Arizona. No problems, handles as hoped for. CONS: * Only one I can think of. Front seats are stiff. I find myself shifting my weight to get comfortable more often than I like.