Used Toyota RAV4 Hybrid for Sale in Muskegon, MI

Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets.

I am not a big fan of the exterior styling, but I love the inside. The seats are some of the most comfortable I've experienced. The layout inside is very well designed. The interior noise is a little higher than I had hoped, but not intolerable. I wanted a mid sized SUV that felt more solid than the Honda HRV that I traded that also gets in the upper 30's for gas mileage. The Rav feels very solid on the road. It drives great. The mileage I'm getting so far falls well short of expectation. With a combination of in town and highway driving, I got just over 34 mpg on my first full tank. In town, I'm a reasonable, calm driver. On the highway, I'm driving a steady 75 mph. I did not expect to get 40 mpg. My expectation was 36-37. I'm not sure if mileage improves as the car breaks in?

On October 11th, I totaled the 2010 faithful Subaru Forester we had driven over 220,000 miles. We had planned to "take it to the Moon" and reach 238,000 miles! I unfortunately hit a 200# 6pt buck head-on at 75mph. I escaped without a scratch. Unbelieveable. Within 24 hours we bought another Subaru! Rob Gould was fabulous making that happen smoothly, cheerfully and promptly. John Gongalski was great getting our immediate financing accomplished. Both stayed well after business hours to do this! You guys were the BEST! Thank you for being there for us when we needed you most to get us back to normal! Please post the photo of the 2010 after the accident we gave you with the caption "He lived!" Thank you Rob, John and Subaru engineers! You have an amazing product! We are greatful. Halubs

We are very happy with the RAV4 Hybrid. The safety features, comfort level and infotainment system are top notch. The ride is smooth and secure.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I bought it when it was a year outdated. But still overall performance is very satisfying. It’s a very smart car.I can rely on it.

Sales person ???Katie??? and her assistant were very professional, accommodating, very low pressure and great to do business with! Best experience we???ve had purchasing a new vehicle...EVER! We held off buying a new vehicle for quite a while because in the past we dreaded the whole car buying process. Dealing with My Auto Import Center in Muskegon was stress free and well worth the drive! Thanks to all and we will be back! 👍🏼

I love this car the system that brings everything I recommends economy lo recomiendo mucho el sistema que trae y es súper económico y cómodo

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I've only had this car a week but it offers quick acceleration, plenty of power and great gas mileage- averaging about 42 MPG in about 60/40 around town/highway driving. Good layout and visibility and pretty quiet on the highway. Handling is good, much better feel for the road than the first generation of the RAV4 hybrid, which I found too light.

Read to the end: I ran into a dead end in trying to work out a solution to a problem with Subaru. Through my purchases and recommendations to friends and family, Subaru has experienced over $300,000 in sales, but it made no difference to them - in fact, the person I spoke to at Subaru customer service was downright rude. I contacted Mark Leutzinger at My Auto Import as I've dealt with him before a found him to be very reliable. I explained my disappointment with Subaru (NOT My Auto Import) and he took it to the next level with his Subaru regional rep. End result? They not only met, but exceeded my expectations! My Auto Import, I will be back for future service and purchases because of Mark! He deserves a raise :-)

Not what I expected my wife to want. We had the Lexus NX and it was totaled so we needed a new car. The NX Hybrid is only rated for 31 MPG while the RAV4 Hybrid is rated at 41. Comparable comfort, room and features and vastly better fuel milage made it a no-brainer. Very happy so far. Much nicer and quality feeling than previous RAV4s we've driven.

I live in Chicago and hadn't owned a car in 7 years but Jack was able to help me navigate the process and it all went very smoothly. After test driving a few other models at other dealerships, my Kia showed up in an online search and my parents and I headed over to check it out. A quick test drive and a few questions later and I decided it was THE ONE for me, From there, Jack and I were able to knock out all the paperwork and the payment in no time flat. I had a budget that I assume was lower than most of their customers (I don't think they usually deal Kias, I am guessing it was a trade in?) and I appreciated that Jack still took his time with me. Jack was friendly and handled my dad's cheesy jokes with class. :) They had the car cleaned and gassed up before I left and I was on my way! Two things to note-- (1) They tried to push their financing a bit too hard. I had already arranged for a loan with my credit union (I had a check with me) and I knew they would never beat my % but I agreed to let them try because they were so insistent. I ended up getting turned down by every bank they inquired with (and therefore received multiple letters in the mail after all of this) because I was an out of state resident so I wish they had just acknowledged that and let it go from the start. (2) My dad followed me home and we discovered that my right taillight was out. :( I had to make a trip to Auto Zone the very next day after buying the car and even though it was something minor, it was still an inconvenience and something I wish they had caught during the inspection they claimed to do on the car. Overall neither of those things would stop me from buying a car there again but I think they're worth mentioning.

I waited a long time for the 2019 Rav4 Hybrid because I didn't love the way the non-hybrid drove and I wanted the great promised mileage. I haven't driven it enough to know if the mileage will pan out but it drives and handles beautifully. Quiet, good pick-up, good visibility, and safety features.

My wife and I have prior experience working with My Auto's service department (THANKS Beth and Mikayla!) for a vehicle we purchased from another dealer. Because of this we knew we could trust the dealership's sales team to help us select a new vehicle. We weren't disappointed. As soon as we met Shadric, we knew he was genuinely interested in helping us find and purchase the right vehicle - we weren't just another sale to make quota by the end of the month. Shad quickly found what we were looking for, and had the vehicle at the dealership the next day. We feel we got a very fair price for our trade-in, as well as a good price on the new car. Also, had the opportunity to work with Bill in the Finance Department. Walked through all the options for financing and extended warranties in a way that was no pressure and easy to understand. We'd recommend MyAuto as a fantastic place to purchase a new/used vehicle, as well as have service work performed. They took the stress out of a stressful experience - well done!

I own a 2019 Hybrid RAV4 XLE and am surprised by some of the negative press this vehicle has received. Granted, my previous vehicle was a '00 pickup. The experience is like upgrading from a rowboat to the U.S.S. Enterprise. My last car had a cassette deck! That said, Toyota's new Hybrid RAV4 is an exceptional vehicle. It is also vastly superior to the 8-speed RAV4. I test drove both, and could see why the 8-speed is criticized for being loud and "gravelly." The Hybrid is virtually silent (even for an eCVT), cabin noise is minimal, and engine noise during rapid acceleration is acceptable. During the past month, I've averaged 43-44mpg (better than the advertised mpg) in the city. More than impressive for an SUV/Crossover. Driving a hybrid is not the same as a traditional automatic. There are great videos online that explain how to achieve good fuel efficiency. I recommend the Hybrid RAV4 without reservation. If you're in the market for a RAV4, pay the extra $800 for the hybrid. It's more than worth the upgrade.

Everyone at My Auto was amazing! Helpful, friendly and accommodating. Jon has taken such great care in helping me with giving me my best options, helping me choose, to helping me purchase my 2018 Rav 4. HIGHLY RECOMMENDED salesman! I only came into contact with one high pressure salesman. He was (in his own words) "aggressive" with his method. Not for me. Everyone else was awesome, welcoming, friendly and accommodating.

From Isuzu Trooper, thence to 3 VW Touaregs, touring Europe on and off road. New Touareg didn't appeal so test drove the new RAV 4 hybrid. Very pleasantly surprised - quiet, sharp acceleration (sharper than the Touareg). Only draw back is wife liked it(wouldn't drive the Touareg)

In early August this year our much trusted and traveled Toyota Land Cruiser developed a worrisome clunk in the front left. We stopped at a Michigan rest area and called the tow truck. The Cruiser was delivered to the My Auto Import Center in Muskegon, MI. I was at the Toyota service desk at 7:15 and was greeted by Kevin Sackett. The work sheet was full that day. Being 950 miles from home and needing our Cruiser road worthy we put our trust in Kevin to help us. Help us he did, by 4:00 pm that day our Cruiser was repaired of a wheel bearing issue and they also repaired sway bar links which resolved a second issue. Kevin Sackett came through for us with a very timely repair and also provided a loaner of a new Prius which was great! We even ended the day with a very reasonable service charge, and a restaurant recommendation from Kevin. The dinner was great and certainly the service from this dealer and most certainly the service from Kevin Sackett was exceptional and saved our vacation. John and Sandy Morgan Chapin, SC

Would have made purchase if lava rock/ice edge roof was available in hybrid, may have dropped down to Le only model to offer same color but no ice edge roof but no factory leather or decent wheel pkg. Come on Mr. toyota hot color combo no hybrid?

Our family of drivers is growing so we needed to add another vehicle to our ???fleet???. I am handing down my 2001 Toyota Highlander (it STILL has a lot of life in it) to our 18 year-old son so I needed a ???new??? vehicle for myself. Regan Taylor provided his exceptional customer service AGAIN (we purchased a 2018 Camry for my wife back in October from Regan). This 2006 Tundra makes the 4th Toyota I???ve owned (all purchased from MyAuto) and I know I will be back for another Toyota one of these days down the road when the need arises. I only hope Regan is still at MyAuto when that time comes. Every experience I have at this dealership exceeds my expectations. Their sales team is THE BEST and the service team makes sure they get it right and have me leaving with a smile on my face. When closing the deal, the office staff are professional, courteous and thorough.

We had a few specific problems with our 2010 VW Passat, some requiring diagnosis and cost estimates (heater coil issue, blower) for future repair consideration and some other, more minor, requiring immediate attention (windshield wiper replacement, oil and filter change) along with some questions about general performance of the car, e.g.., jerkiness of acceleration (a dual clutch phenomenon), length of fan blowing (seemed excessive to us). Agent was friendly and obviously quite knowledgeable; gave clear explanations and indicated what jobs would be done forthwith and which would be diagnosed for later consideration and assessment. Spelled out various options (with priorities) for undertaking future work. Overall, very pleased with the service. Nice waiting room, coffee, soft drinks and popcorn available.

One of the best off over 50 new cars I have owned. Plenty of power and very economical. Safety features are outstanding. I would highly recommend this car if I was buying a used car.

Subaru of Muskegon never fails to exceed my expectations. Working with Andre from start to finish on the order, deposit and purchase of my new 2019 Forester sport was so easy. Andre answered all my questions, kept me up to date on the process and always gives service with a smile. Buying a car can be stressful, but Andre makes the process feel so easy. Bekah takes the stress out of signing the purchase paperwork, and the whole staff at Subaru of Muskegon are top notch. This is our 3rd Subaru purchase from them, and we will never go anywhere else. So great to have such a fantastic, friendly, and welcoming dealership so close to home. Thank you Subaru of Muskegon!

The RAV4 is a very nice car to drive both highway and city. Great gas mileage around town and highway is nearly the same. Like the information available on the navigation screen. It has a very smooth running and quiet engine. Very nice compact SUV.

Our experience was great, Regan &Bill Were exceptionally. Mickala has alway been very helpful and understands Our concerns. Great place to look for a new car! and to have you car serviced 🚗🚕🚗🚙

The car meets all my needs and also has plenty of leg room. This vechicle is a hybrid which saves a lot of money on gas. The gas mileage is fantastic!

I was really in a pinch to get a car quick, and I saw just the one I wanted at My Auto but couldn't get to the dealership until 4 pm because I live out in the boondocks, but it was my only day to get there. Everyone there was super helpful and despite the lateness of the day they didn't make me feel rushed yet were so efficient with getting all the paperwork and such processed I was out in my new car by 6:30! We've had our cars serviced at My Auto and they've always done a great job, but this is our first time buying a vehicle there and it's clear that their sales service is as good as their repairs service.