Toyota RAV4 Hybrid for Sale in New Rochelle, NY

Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle.

I bought a used car from this dealership and my experience wasn???t all that great. I was surprised they gave me the car without cleaning it or filling up the gas tank. I've never bought a car before that didn't come with a full tank of gas. The salesman who installed the front plate did so completely off center, making holes in the grill so I wound up having to buy a new grill because I couldn???t stand how off centered the plate was. Also, they attempted to remove the tinted windows that were on the car from the previous owner and cut the rear defroster lines. I was very concerned with no rear defroster especially going into winter. After about a month the temporary registration expired and I still did not receive my official registration. I called Toyota to find out where my registration was and the manager said it probably got lost in the mail and told me ???just go to the DMV and get a duplicate registration". I wound up having to take a day off from work and go to the DMV to get my new registration. To my surprise, i walked out of the DMV with a $50 registration ticket on my windshield. I was so pissed I called the manager back and expressed to him my frustration. Finally, he told me to bring the car in and they would take care of all these issues. So I brought the car back and they installed a new back windshield, detailed the car, filled my gas tank, and paid the $50 ticket I got. I was happy that they corrected the mistakes they made. However, it doesn???t change all of the time, money, and headache I went through after purchasing this car, which is why I am unable to give them more then 3 stars.

Great people running a top notch dealership and service dept. I every way

very fast and efficient service. Employees friendly and helpful.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

The experience with the service rep was excellent. She kept me informed of progress. Sales reps showed good salesmanship. Will surely recommend Paragon Honda dealership.

This is my second Rav4 leased from Toyota of Greenwich and my family's 6th car from this dealer. This time around, I worked with Bobby Caldwell. He was professional, helpful, and was able to answer all of my questions. I never felt the pressure to make the deal that you feel at other dealerships.

Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.

My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.

I would highly recommend East Coast Toyota to everyone looking for a new or used car!! It???s a great dealership, with a very knowledgeable staff. Fred and Nick went out of their way to accommodate us. I would definitely go back again!! Thank you East Coast!!

Great service! Smooth waiting time. Checked for necessary repairs. Changed oil and filter and rotate tires and check points system. Cleaned inside car. Washed car.

Great place with great people. They talk you through the process, are very efficient and work with you and your price range. I would recommend to everyone. The place also has a nice friendly feel to it.

We just bought our car from Toyota Universe . Armond , the Sales and Lease Consultant, was very professional, friendly, and efficient. The whole transaction was smooth and the process was flawless. The best experience with the dealership so far.

This dealership does what most marketers out there do so I was not very surprised. However, I felt uncomfortable, pressured and dominated by the sales team. In trying to inquire and gather relevant information pertaining to my purchase, the sales team expressed a feeling of time lost on their end; ???which means I was wasting their time and I needed to seal the deal ASAP???. I felt like I needed a day to make up my mind, but they got very angry at me and one of them spoke to me in a disrespectful manner and tone of voice, but I kept my cool. They also asked that I make a deposit if I needed to come the next day. I didn???t like the fact that I had to deposit any money on my first visit but I cooperated anyway because they had already projected guilt on me. If I were to rewind time, I wouldn???t visit this particular dealership. The good thing is they worked with me to fit my budget and they were able to accommodate some of my financial request. And oh, they gave me a slice of pizza too! Overall I would say this dealership is competent with paperwork and efficiency in their office work flow, but they need a lot of improvement in the way they speak to their clients.

I knew exactly what I wanted when I walked into the dealership, however what I wanted was not common to find! I wanted the Toyota Tacoma in a 6 speed manual in the Qucksand color. However there were none on site or even at any nearby dealerships. Our salesman helped us by contacting the factory and finding out that there were 2 cars set to be built on the assembly line that were slated to be shipped to Virginia. They rerouted it's final destination the Westport. We waited the 3 weeks for it to come in and it actually came in 1 day early! As soon as I saw it, it was love at first sight. Would definitely recommend this dealership over any others in our area.

This is my third lease at East Coast Toyota. Great place and great people. Fred Myer always helps me select the right car for me. Pleasure working with him on getting the right deal for me.

Thanks, Dave, Junior, Arestos Chist Mair for talking the time to explain all the details and features of my car. Your patient and understanding was amazing. Fantastical experience Ps. Dave was great by spending all the time getting things fast and on point

Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional follow through. I am very happy with my Rav4 thanks to Walter and Jay.

Have taken my car for service here after purchasing it in 2008 and have never been disappointed. Will probably buy another car here in next year.

great customer service .attentive, very nice,professional and always willing to answer all of your questions. will recommendFaris to others. overall great experience with east coast toyota