Used 2023 Toyota Tacoma trucks for sale near Des Moines, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

Purchased this truck for it's reliablity.Opted for a SR5 trim because it's not lifted nor branded with stickers. Have 44-k miles now. No issues. Just scheduled factory maintenance. I plan to run this truck well over 300-k miles. Is it perfect? No. The engine is somewhat lack luster, the gas milesage is just okay and the interior is somewhat small compared to a full size truck. however,However, I trust this truck to serve me well into the future without any major issues.

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson

In the hills of Pennsylvania, West Virginia, Virginia or anywhere there’s a big hill/mountain do not expect engine performance. It’s get up and go is gone!

I recently purchased a used Subaru Forester with the help of Art Sanchez. He was SO helpful and made the whole process VERY enjoyable. I have told many people who worked with me to go there and ask for him. He is a great addition to the dealership. Thank you Art for all your help and laughter.

After 15 years with my previous Tacoma TRD Offroad, I bought the same vehicle to replace it. I really wasn't ready to replace it but the 24's don't excite me with the 4 cylinder turbo and I figured the longer I wait, the harder it would be to find a discontinued 6 cylinder in new condition. I got lucky and found a 3 month old 23 with 1,400 miles on it. I think Toyota screwed up with the 24 models, they cheapened them in many ways, crap engine, thinner frame, less underbody protection. Basically, they made them for people who don't want or need a truck but like the image.

I purchased a new vehicle from Eric Shin and I thought it went really well. Everything was explained to me on all the bells and whistles. He did a great job. I have been a customer for 40 plus years and have had great service.

Remote connect is cool. But it does not reporting your windows are open. Secondly if the car has started remotely and you open the doors. Car shuts off. They say it’s a safety feature. It’s not because I’m 2024 models that problem is not present

After visiting dealerships all over the great state of Washington and hitting roadblock after roadblock, we happened upon 405 Motors and thought we'd give them a chance. This was my son's first time buying a car, and at every other place we went, he was told that a 19.99% interest rate was the best he was going to get without a co-signer. To say the least, it made car searching for my son very discouraging and frustrating. But 405 Motors was a complete game-changer. Not only did they help him find a car he absolutely loves, but they also got him approved at an 8% interest rate, which every other dealership said was impossible given his lack of credit history. The team was respectful, honest, and genuinely helpful from start to finish. They treated us like people, not just a sale. I can’t thank them enough for making my son's first car-buying experience a positive one. Highly recommend!

My First Vehicle was a 1985 Toyota, And i Loved It. so When I Got The Opportunty To Get A New Truck I Got the Tacoma. I Love It.

Purchased a new Lincoln Aviator with delivery to Alaska. Dealt with Jinx Hyder and had seamless and courteous transaction. Would buy from again and will recommend dealership.

Had amazing help from Vivienne. Helped me track down my extended warranty info and was sensitive to my timing on pick up! Very responsive and attentive.

First time being at the dealership. People were very friendly and quick to help. Appreciate the sufficiency!

Worked with Mike Carter in purchasing our new 2024 Grand Highlander. Mike worked tirelessly to find us the car we wanted, a storm cloud blue, with black wheels, fully loaded platinum with very rare and hard to find Portobello Brown Leather Interior. Mike pulled it off and found us one that was allocated at another dealership. He was able to make an inside trade and got that car coming here for us. He kept us updated throughout the entire build and delivery process. Now let me say, I visited a couple of dealerships before visiting Titus Will and was met with Pushy sales people. The other dealers were also trying to cram $500 3rd brake light pulse system (which is a $15 part on amazon and takes 10 mins to install) as well as clear door edge guards for $800 (which is about $20 on amazon and takes about 5 mins to install) It's absolutely ridiculous what the other dealerships were trying to pull off.... AND they would absolutely refuse to remove the option because "it was already installed on the vehicle" Now coming to Titus Will, the only thing they tried to add on was a SWAT GPS Tracker. Which of course, I didn't want and they had no issue removing that option. I was pleasantly surprised when they agreed to do that. I was able to negotiate a fair price for our trade-in and once that was all settled the paperwork process was very smooth. The Finance Manager was very pleasant, showed us all the options but was not pushy at all. The Dealership was very neat, clean and tidy and they had a very nice self serve espresso coffee bar. Our Vehicle was waiting in the covered, indoor delivery bay, freshly detailed and ready to go. All the employees we dealt with were very pleasant and professional. Overall, we were VERY pleased with our experience and highly recommend TITUS WILL TOYOTA OF TACOMA!