New and used 2025 Toyota Tacoma trucks for sale near Plainwell, MI

Courtney has been our service advisor for several years. We have purchased 3 vehicles from Sunshine and have owned 4 Toyota’s. I highly would recommend Courtney as your service advisor. She has excellent customer service skill and makes my visits the best. My wife and I give Courtney a 5 star review.

I have been a customer at Metro Toyota for 15 years. And I can honestly say they have always treated me very well. And my last visit there was no exception. I had a fantastic service manager Zach. He took very good care of me and my Highlander. I will be recommending Metro and Zach to all my friends and family. Thank you so much Metro and Zach.

I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the urge to share my story. After 10 years of driving a 2008 Camry that would not die (sold it with 215K miles on it), I decided to upgrade to a new 2019 Rav4 Hybrid due to the amazing fuel economy coupled with AWD. Out of 5 dealerships, Sunshine Toyota had the best price for the trim I wanted and so I decided to lock in and purchase the car. I explained that I received an excellent offer from a buyer on my Camry that was too good to be true so and that I would be selling it in a week. Later that week I found out that Toyota issued a safety recall for the Rav4 (minor issue with the back-up-camera) and that I could not pick it up until it was resolved. Justin Etheridge was my sales consultant and offered a free loaner vehicle (2019 model) if my Camry sold before the Rav4 safety issue was resolved and said I could use it for as long as it took. Well...after the back up camera issue was resolved, Toyota issued another minor safety recall for the automatic braking and put another stop-sale on the Rav4 until it was repaired. Fast forward almost 2.5 months later (slight delay due to a credit fraud alert on my report from a stolen wallet incident in February) and I was finally at the dealership to pick up my car. The entire paperwork process was very streamlined and efficient, yet they explained all the steps. As I upgraded from an 11 year old car, another associate took me out to the vehicle to explain all of the safety features (lane assist, active braking, radar cruise control....etc). I was in and out of the dealership in less than 2 hrs driving home in my new Rav4!!!. During the entire paperwork process I had numerous people come up to me and genuinely apologize for the long wait I had in acquiring the Rav4, but I was just appreciative of the free loaner. Later that afternoon I was at the gym and saw a commercial for Sunshine Toyota stating they are #1 in customer service in the area, and normally I am skeptical of those, however, after going through the experience I did, I can honestly say that Sunshine Toyota (and the sales associate Justin Etheridge) is indeed the best dealership I have ever dealt with!!!

Krista was very helpful and friendly. She communicated well in response to my online inquiry and followed up after my test drive. I will start here for my next car purchase.

The Toyota team is second to none. I worked with Kyle in service and he not only listened to my concerns but made sure they were taken care of in a timely manner. if you have any service done in Kalamazoo ask for Kyle. Not only will you get great service but you will get it with a person with a great attitude. Thanks again Kyle and I look forward to doing business with you in the future.

Tried to help me to the best of there abilities just didn't have a car I was looking for. Would recommend them to anyone great service.

Salesman Tedd went all out to help and answer my questions. Buying a car online can be unnerving, but Metro Toyota worked through my worries to deliver the EV I wanted.

Service department is super. I have had the privilege of working with Travis and Courtney many times, would not go any other place! Thank you for all you do! Purchased our Highlander from Bob, he was great as well.

I took my Rav4 Hybrid in for a transmission and trans axle fluid change and had the pleasure of Sara Miles as my service coordinator. Even though it was a routine low cost service, I felt she gave me the same attention as someone spending thousands of dollars. It was great communication from start to finish, she hooked me up with a great loaner car, and the final price was a little lower than was originally quoted (of which was 25% lower than Metro Toyota in Kalamazoo). Stephen Lacy was the service technician and he left my car cleaner than when I dropped it off and even honored my request to pull and save me a sample of the old fluid. Even though I live in Kalamazoo, I will drive 30 miles out of my way to Sunshine Toyota for any future needs!

Service manager Elliott Heaney did a fantastic job! My 2010 RAV4 had to be towed in for service due to a roadside breakdown on June 5. When I first talked to the service scheduler they said the soonest they could work on it was June 21. Later that day Elliot called me saying they received my vehicle from the tow service. I described the problem and the service date to him. He said he’ll try to at least get diagnostics run on it to see what the problem was. When We talked the next day he revealed the problem and said they’d try to work it into their schedule. Long story short, my RAV4 was repaired and ready for pick up on June 21. Elliotts customer service exceeded my wildest expectations and was second to none!! It was the best auto service experience of my life!! Thanks Elliott!!