We ended up purchasing two new 4Runners and even with an hour power outage (due to someone hitting a power box or something) they worked through everything, gave us everything we were looking for, and it was a quick and easy process.
I had a great experience at this dealership! The people were friendly and made the process easy especially with my husband being deployed. They tried to give me something I wanted and didn???t try to push me out of my price range! Would recommend this place to anyone!
This dealership is heads above the rest, period.
Everything from the purchase to the service I have received has been a pleasure. They are honest, straightforward, and I really appreciate the way they elevate their customers by really taking care of them. Top notch, can’t say enough good about them.
Quentin!! You surpassed my expectations in every measure possible as a sales person!! You are great at what you do!! You took the time to get to know me and you accommodated me based on my needs and past car buying experience! Quentin is one the best sales people I've ever worked with! He is very knowledgeable, patient, attentive and most of all personable! If you're looking to buy, he's your guy!! Oh, and this is my THIRD new car purchase from these guys!!!
This is the second car my family bought from this dealership just this year alone and for good reason. They treat you like family rather than a dollar sign. They worked very hard to find something perfect for our family and made it a very easy and enjoyable process. I can't thank Avery, Lucas, Johnny, and Chris enough for everything they did for us. We are very blessed for all you guys did. Thank you all so much!!!! Xoxo Brittany Bryant
Although we did not yet buy from CarMax, we were very impressed with both their helpfulness and and their low-pressure. The salesman seemed more interested in getting us into the right vehicle than he did in making a sale, which was impressive.
Brent Farmer was the liaison for Costco purchase. He answered our email on THANKSGIVIVG! We also brought our daughter into the dealership so she could purchase a new Rav4 also! Her first new car!
Brent was GREAT in finding the vehicle I wanted. The process was seemless.
My only comment is the lack of food in the dealership. We were there from 8:30 am - 3pm and we were unable to get anything but popcorn.
Elizabeth was great. From every step of the way she was dedicated to making the purchase of this car painless. I appreciated that she went well beyond to show me all the bells and whistles of my purchase. She definitely knew the product she was selling. Thank you!
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
I can only say fantastic things about this place! After searching for days straight (Dodge dealer in Motor City included) they ended it all lol. Tyler was great, the whole team made possible what the other places could not. It was a long day but WOW they went above and beyond and we left with a magnificent machine for way less of a payment then we ever imagined. HUGE shout out to GARTH in finance!!!!! A couple hiccups along the way equaled to this man being absolutely amazing!! Pizza and wings coming your way soon ;)
Overall experience was great. Everyone was friendly, helpful and knowledgable. Staff and salesman were helpful answering questions and telling us about options and how they worked. Was a pleasure working with everyone and explained everything and were very helpful.
Was an easy process even got a little something extra in the deal. Helped clean out our trade and offered to help programming the features. Were able to bring the trade paperwork the next day just made for a very easy transaction
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