Aaron Chambers was very helpful and kind. Went the extra mile to make sure I was happy with my purchase. Showed me how to work all the features to my car. I am very pleased with him and Pruitt Ford, Everyone there is Awesome!
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
Traveling on our vacation across country, got a major unexpected issue with our car. It definitely took time to diagnose and fix it, but they did a great quality job, changing the whole engine. Peter took a very good care of us, walking through every step of the process. Thank you!
It started with Will sending me an email and he was with a customer when I got there. Kevin immediately s s flawlessly introduced himself and asked I???d we could look and tear drive till Will was free. Off we went! Getting back to the office Will was free and they both sat with me, were polite, extremely knowledgeable and courteous! I never felt rushed and we were able to agree on what I wanted, what I was comfortable spending and because of the incoming rain, set me up for Monday to get the car detailed! They both called me the next day to see if I had any questions, concerns or needs. They made me feel important and part Of the family!! They are simply the BEST!!!! Chris in finance was super cool and not pushy. I told him my budget and thankfully due to his hard work, I left with my 2018 Honda CR-V happy about the choice but impressed that these three young men were so wonderful!! Eriously recommend them any day!!
If you want an easy and honest experience at a dealership definitely request Mr. David Craft at Patterson???s Auto Group. From the moment we called the store (due to living out of town) to making the deal he was 100% honest with us and made the decision???s very easy on us. We will definitely be using him from here on out.
Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
Outstanding Experience with purchasing a used Pickup
by CCMILLER53 from DealerRater.com
December 3, 2018
What started out as just a check out of a used pickup online turned into an outstanding pleasant process. Dylan McDorman is an informative and will work with you and your family. We look forward to our next dealings.
Great experience, no pressure, pretty painless purchase
by MFINDLAYFF from DealerRater.com
December 2, 2018
We knew what brand car and trim package we wanted, so were very pleased that Patterson had our car on hand and offered the best price we had found in our research efforts, thereby allowing us to buy local. Tim Howell was our friendly, knowlegeable, and courteous sales rep and provided topnotch assistance. We feel extremely happy with our Kia Niro purchase and the entire purchasing process, and look forward to a lasting relationship with Patterson customer service.
It was a great experience!! Took great care of us!
by SNOOPYNWOODSTOCK77 from DealerRater.com
December 2, 2018
Had a great experience! Like they read my mind! They helped my husband and I out completely! Thank you so much for y'all! My very first brand new vehicle is wonderful!!! Thank you!! Well be back again! And let others know too!
I have never dealt with such compassionate and caring sale representatives at 4 stars auto. The sales team went above and beyond to provide me with the car of my dreams.
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