Iverson's always treats me as a valued customer. I have purchased vehicles there my entire life and am a repeat customer. They are straightforward and honest. The service department is top notch as well.
Best Bang For Your Buck
by MAC2 from Houston, Tx
January 23, 2019
This car handles well, looks good, feels good & is good at the pump. Toyota is the only car I’ll buy unless I buy a Lexus, which is ultimately still a Toyota.
Setting up the appointment was easy once the recall parts were in. When doing the recalls, John called to give me updates and was very easy to talk to and explained everything that they found. I called a few days before dropping my vehicle off to order a luggage rack and Chris was very helpful and friendly.
by Redrocks22 from Salt Lake City, Utah
January 30, 2019
I owned a 2016 TRD Sport for two years. I wanted to love this truck but it is grossly underpowered. Ended up trading it in for the F150 3.5L V6 Turbo and couldn’t be happier. Toyota is behind the times in engine tech. I can’t imagine how frustrated people are that put on aftermarket tires and lifts. I bet they are getting sub 15mpg and crawling up hills.
Mark was very helpful through the whole process. We felt no pressure and we walked away feeling like we got a great deal. They were very generous with trade value. Follow up with questions has been quick.
Recalls on Stereo System & Actuators NEEDED!
by lmroberts from Fall Branch, TN
January 21, 2019
I have owned my 2014 highlander platinum for over a year and I love it. It just turned over 100,000 miles. It drives with great comfort and safety options. I have dealt with the stereo system shutting down including the bluetooth phone and having to turn the SUV off and restart for the fix. For a couple of months now, I have been locked out of the driver's side door. Now the back passenger door won't lock using the automatic door locks. Both of these issues are posted as complaints for all models of the Highlanders and Toyota has not done a recall for either one. Some have paid to have the actuators changed only to have the problem happen again and again. Toyota will have to fix these problems before o purchase another one. When you pay $35,000 for a vehicle you expect it to work correctly!
I have put off looking for a new vehicle because I did not want to deal with the salespeople. The last time I tried I was pretty much ignored, not sure if it was because of my gender or not but it felt that way! So I decided to go to Mitchelle instead of hitting up the regular places I had looked at in the past. I made a phone call before I went and was still not looking forward to "wasting" my day. The minute I arrived at Vern Eide Jon Hatwan put me at ease and took care of everything. There was no pressure at all, just whatever I needed. The entire experience was easy and comfortable. I did not waste my day and I ended up with exactly what I wanted! Jon even delivered it to me after it had been cleaned and ready to go! I strongly recommend making the trip to Mitchelle where they treat you like an important customer no matter what gender you are. Jon was great and so were the other people I met there that day, finance was a breeze and not stressful! Thanks, Jon!
Reliable, comfortable and beautiful!
by Kara from Coeur D'Alene, ID
December 8, 2018
I've never owned a better car. Luxury meets practicality. Super smooth ride, comfortable seats, all the bells and whistles, reliable and great gas mileage. The only thing that could make it better is if it were AWD for heavy winter mountain living. But it handles snow around town just fine.
I contacted the dealership about a vehicle they had advertised on the internet. My call was returned promptly . Turned out the vehicle did not meet my wishes. they did try to locate another vehicle that might meet my specs, but haven't been able to so far.
by R PAYNE from Stone Mountain
January 29, 2019
I am use to driving a 6 cylinder. But I must say that baby packs a good punch. It has good pick up and go. So far so good.
Great working with Tyler. He was very attentive and helpful! I would highly recommend working with him! We drove from St. Paul and he really made our experience enjoyable.
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
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