We test drove a gently used vehicle, it had a power steering noise. They fixed it! Thank You. Service ???tech 203 ??? fixed it. Thanks . Thanks to Brady Zimmerman for bringing it into the shop.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
I have put off looking for a new vehicle because I did not want to deal with the salespeople. The last time I tried I was pretty much ignored, not sure if it was because of my gender or not but it felt that way! So I decided to go to Mitchelle instead of hitting up the regular places I had looked at in the past. I made a phone call before I went and was still not looking forward to "wasting" my day. The minute I arrived at Vern Eide Jon Hatwan put me at ease and took care of everything. There was no pressure at all, just whatever I needed. The entire experience was easy and comfortable. I did not waste my day and I ended up with exactly what I wanted! Jon even delivered it to me after it had been cleaned and ready to go! I strongly recommend making the trip to Mitchelle where they treat you like an important customer no matter what gender you are. Jon was great and so were the other people I met there that day, finance was a breeze and not stressful! Thanks, Jon!
Almost Maintenance Free
by Dave in Houston from Houston
August 26, 2018
The main engine computer had issues at 22,000 miles but was covered by Ford, the front rotors needed resurfacing early and I put a battery in it right after the battery warranty expired. I don't think they use great brake pads or batteries from the factory, but other than that the truck has 91,000 miles and 5 years on it and literally runs and drives like new. I haven't even burned out a bulb or had any interior plastic parts break, and we haul kids. This has been the most trouble free and reliable vehicle I have ever owned, including Toyota, Honda and Acura. I didn't like the plasticky dash when I bought it, but 14k cheaper than a similarly equipped Suburban, I learned to live with it.
Wayne is fabulous to work with. He was extremely patient, helpful and knowledgeable. This is my 3rd new vehicle I've purchased at Vern Eide and it is all because Wayne is there! If anyone is in the market for a new vehicle, Wayne is your guy! He was easy to work with and very responsive to my requests. He never seemed irritated or rushed, even though I was very indecisive with my needs.
Cheapest luxury car to own
by slovianain from Lexington, KY
August 7, 2018
Top of the line, diesel gives you a lot of miles for the size of the vehicle. it seems to be a $50K car when its half of that price!
Jon was great to work with, very helpful and not to pushy about making the purchase. have purchased there before and will do it again if needed:)
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Just purchased a new 2018 F150 Supercrew 4X4 at Vern Eide Ford, in Mitchell, SD. The purchase process, and sales and finance staff were great!
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
The experience we had was great! Set up the deal a week in advance and finished it as I had more time the following week. My truck was ready and the financial paperwork was ready to just sign. The introduction to my truck was a good experience also as was dealing with the salesman. I would recommend anyone to shop at Vern Eide Ford in Mitchell.
I love my Silverado, many more years to come
by SilveradoMcGee from Prospect, OH
January 8, 2019
I have always driven Silverado. I will not own any truck but a Silverado. I traded in my 1996 Silverado when I bout this one. May be the last one I ever buy. Best truck brand in the nation.
This is the car dealership I've been going to ever since I traded in my first car. I've worked with Tyler for the last 3 purchase/leases and I've never wanted to look elsewhere. He always is competitive with pricing, extremely responsive, and the Ford dealership itself only staffs the highest quality employees. Although I don't even live in South Dakota anymore, I still work with him exclusively when it is time to do a new lease or purchase. This time Dick Rozum even drove the car to my front door in Colorado which made the process absolutely seamless. Don't go anywhere else!
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
The ride is nice, great for long distance driving. The size of the car is exactly what I needed since I have a disabled child who uses a wheelchair that I need to transport. This car is exactly what we needed to make our lives a little easier. We could not do it otherwise. I love this car!
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