Toyota for Sale in Richmond, KY

Outstanding buying experience. I was interested in an minivan or a SUV, and wanted to shop several brands. Going to Gates dealerships in Richmond, KY is the ideal way to shop for a car with a Honda, Toyota, Hyundai and Nissan dealership all within a stone's throw. Monica Reed Feigel from Gates Honda was able to take me to the Toyota dealership as well as the Honda dealership and patiently worked with me over several visits until I made my decision. I settled on the 2019 Odyssey, which is an outstanding vehicle that is competitively priced, but far outweighs its competitors for fit and finish. Brian McMahan in finance guided me through the car buying process expertly with integrity and transparency. Great people, great vehicle, great price.

My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond

Great sales staff. I didn???t purchase a car from them on my first visit but they will be the first place I go when I am ready.

Mr, Dutch Moore, Is Excellent , Very Knowledgeable , and efficient , Great Customer service. Mr Moore met me with a smile / Hand shake. He was A pleasure to work with. I will return for my next car purchase And will highly recommend to others. Awesome Job! Dutch , Love my beautiful car . Many Thanks . CINDY RN, BSN .

I won't lie, I had a bit of a rough start with Gates Honda, as there was a typo on the website that through things into a bit of a disarray and the sales manager was a bit rude about it, but after concluding my initial call to express interest in purchasing a vehicle, he called back and apologized, and the GM himself made it right. We came in to purchase the vehicle, and the GM, Lance, was very personable and friendly. They made us a great deal. We worked with Kimberly primarily. They took the car through service and cleaned it up and even topped off the gas tank. Unfortunately, when I arrived home, I realized the key wasn't physically turning the lock in the door (it was a used vehicle and the lock pin seems to have been disconnected internally in the door). I called and spoke to Ra'Shaun who sent someone down to pickup the vehicle and take it to service and fix it and bring it back. That was very convenient for me, as I couldn't afford to take time off of work, and we live a decent piece away from the dealership. While driving the loaner vehicle, I realized my vehicle was missing a very important part... the center console cup holder. Hey, that is very important. ;) I called back to inquire about where to purchase these and talked to Kimberly who said it should have been there but as the car was used, it likely had been missing. She referred me to Justin in Parts. Justin was awesome. He offered to order them and was going to cut me a great price, but I'd have to pick them up as they don't ship out from the dealership. Once again, living a decent amount away from the dealership, I started to decline, then Justin told me to grab the ones from the loaner and he'd replace the ones in it instead. That was so helpful, as I'd already been scouring the internet in search of replacement cup holders, and unless ordering from Honda, they seem to be scarce out there. My car has been a great purchase and it is in fantastic condition and drives wonderfully. I have no doubt that it will last me well for years to come. I appreciate Gates Honda's commitment to sales and service and their every effort to make things right. I look forward to working with them again in the future.

Leo Aleshire made me feel so welcome and like we were old friends or family. Nice, trusting, patient and very knowledgeable. I came in not knowing if I wanted a Camry or a RAV4. He let me test drive 2 of each and offered to let me drive more. Didn???t make me feel rushed. I???m taking my dad to him ASAP to get a new Toyota!! The entire staff was very friendly. Selena Neal was also so nice and helpful. Will definitely go back!

Great customer service and very honest, worked very hard to get us the deal that we wanted. After the sale he went over the vehicle with us

Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.

precise and informative. went beyond other dealership services to ensure that all recalls were installed. management was helpful and reception friendly. will be using the facility full time in the future.

Good sales experience. Majority of negotiations were done via phone. Did not pressure me to come in order to negotiate. Everything was agreed to over the phone. Turned out as planned. Sale was honest and to the point. The only time I was at the dealership was to pick up the car. To close the deal took around 30 min. which wasn't to bad.

Lincoln is a great dealer to work with because you can tell he loves his job and is truly dedicated to finding you the right car. I traded in my car and I think it took less than an hour. Best, easiest, quickest car-buying experience ever. Thanks, Lincoln!

I think that paying $50 for a oil change is way too high! I drive 1 hour & 45 minutes to get there then pay that! Needed brake pads in front & wiper blades they said but cant afford $160 for the brakes & 11 $ for the wiper blades! Lower prices would help alot

Needed a regular oil change, but a week prior to the appointment a few other issues came up. They were very flexible and were able to add in to the appointment. All was resolved with one non-essential part being ordered. I was very pleased with the service!

Josh was wonderful! I cried thinking I would be carless because I had so any obstacles one after the other while qualifying for a car but somehow he made it happen plus they gave me a credit building payment plan! Everyone adores my car, just not as much as me!!! Thank you so much Car Town Kia!!!

After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.

We must give the highest praise to the two salesmen that helped us with the purchase of our new Mercedes Hunter Hamilton and Larry Campbell. Purchased the car February 3 and went back today to ask a few questions Larry could not have been more accommodating to get our needs met. Kennth and Marjorie Chism

Been denied by every dealership I've ever been to. Andrew Elam was the salesman I went to and got me in a bran new car no problem. I will be back for future purchases

Thank you Alan Epperson and the entire Green’s Toyota staff for a stress free buying experience. Everything about purchasing my new car was 1st class. Alan was professional, honest, friendly and easy to work with. Thanks again, Alan. I will be back for another red carpet experience.

Excellent service, I love it, if you where to buy a car I recommend toyota greens

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.