Toyota for Sale in Shelbyville, KY

This morning I received a very sincere touching voicemail from Logan, salesman at cottage auto sales (son of the owner). He was totally apologetic. Not going to blame him or me for the misunderstanding or miscommunication on this care deal. Logan said that he would give me my cash back and the trade in or my car, If that would make me happy. I was in total disbelief or shocked. Used car lots just don't do crazy things like that!!! Logan asked me what would make me happy or satisfied. I told him, and he is going to take care of the issues tomorrow, himself. Logan is only 22yrs. old. Unbelievably!!!!!

We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.

The salesperson was responsive and helpful with my questions through e-mail. Although I have not purchased a vehicle yet, I will definitely visit this dealership again.

We had a wonderful experience at Infiniti Louisville. They found the exact car we were looking for and we were able to come to a price and we are so happy with our 2015 Infiniti Q50!

Offer to less for my trade in the amount is too low to cell was okay could not find vehicle that we want it will be monitoring the website to see if a vehicle comes available

Took my 2013 CR-V in for oil change and walked out with a new 2018 CR-V. Nice place, quick service and knowledgeable sales staff. My second car from here.

Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what I'm looking for will come in soon.

I have received nothing but great customer service over all! Ryan Anderson delivered what was expected and helped me find the Honda Odyssey I???ve been looking for and for the right price!! Thank you so much!! My daughters were so ecstatic about it!

Great experience with both cars purchased. Great warranty too!

Rob Mac is GREAT! I purchased my first NEW car from him and he made the process simple and painless. He treated me like Family as soon as I walked in. I was nervous and he took the time to make sure I was doing the right thing for ME. This is the second vehicle I have purchased from him and I will NEVER shop anywhere else.

I bought a new Camry from Greg several months ago and mentioned how I was also looking for a used car for my daughter. More recently he called me up with exactly the used car I had in mind, in my price range, and I was able to buy it the same day. I was very impressed he remembered what I was looking for then found it for me.

I felt treated respectfully, honestly and fairly. I enjoyed not feeling presurred or manipulated. I would recommend Greg to my friends and will buy from him again myself.

This is my second purchase from Glenn Toyota in Frankfort,KY and Gary Fields, my salesman, assisted me in finding the right car. Both times Gary has made every effort to find exactly the best vehicle according to my wants and needs and made sure that when I left every need had been met and I had no questions about anything. I am more than pleased with my experience at the dealership, with my salesman, and also with the finance manager who is friendly, helpful, and concise. He even had my paperwork made up for my second purchase exactly as the first. Which was exactly what I wanted!

Greg Woods made me feel so comfortable and not pressured at all when choosing and buying my RAV 4! The service at Frankfort Toyota is always friendly. I would recommend Greg and Frankfort Toyota to anyone looking for a new vehicle.

Im a busy guy and don???t have alot of time, even when it comes to buying a car. I don???t want to be sold something, i want to be taken care of...Bill Booth did exactly that! I told him where i needed to be, and he got there. I said i didnt want to wait around very long, and he had the paper work done before i got there. since the purchase he has followed up with me several times. Couldn???t have asked for a better experience and Salesman! Thanks Seth Womack

I was very pleased with my service and my new car I would recommend this place to my friends and family. I enjoyed my service today

Very courteous and helpful. Shawn got all the information I needed before I even walked in the dealership. Just had to test drive & sign my papers. Thanks

Drove almost 3 hours to look at a used vehicle. Salesman was ready when I arrived and worked with me for 2+ hours. Very patient and easy to work with. Dealership looked very nice.

Although I have been happy with my experiences with Don Franklin Chevrolet, I am very disappointed in the quality of Chevrolet vehicles. They definitely don't make them like they used to.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.