Saturday’s are the only time I have to get an oil change and I called places all over near Louisville and no one would take my vehicle. Champion Chevrolet were the only ones that took the time to take my truck in! The customer service was fantastic and the facility was neat clean and not to mention it was fun looking at their large selection of beautiful Silverado’s.
This morning I received a very sincere touching voicemail from Logan, salesman at cottage auto sales (son of the owner). He was totally apologetic. Not going to blame him or me for the misunderstanding or miscommunication on this care deal. Logan said that he would give me my cash back and the trade in or my car, If that would make me happy. I was in total disbelief or shocked. Used car lots just don't do crazy things like that!!! Logan asked me what would make me happy or satisfied. I told him, and he is going to take care of the issues tomorrow, himself. Logan is only 22yrs. old. Unbelievably!!!!!
I have bought two quality vehicles from this lovely family business. They put their customers first by offering to have your own mechanic evaluate cars from their inventory. Although their haggle-free policy means they don't negotiate on price, I have always found their prices very reasonable for the quality. As long as I live in the Louisville area, I will always look here first for any auto needs I have. It truly is a pleasure doing business with them.
Robert R provided excellent service. He was well versed about the model car we were interested in and did his best to keep our requirements in mind. It was his service, and our positive experience while at Oxmoor, that we purchased the car we went there to look at. I would highly recommend Oxmoor Mazda and ask for Robert R. Make sure Brandon A knows you asked for Robert R. Neither will disappointed you!
Great place to buy a car. The lot and vehicles were immaculent.The sales staff was excelllent and very professional.We were allowed to look and they waited for us to come to them, first time that had happened during our search. Most places were on us like vultures before we could even say anything,very refreshing and surprising change!! We found our car and the buying process was quick.Within 2-2.5 hours, we arrived,test drove the car and was driving off in it. If we ever need to purchase another vehicle, CarMax will be the first place we shop!!! Best Car Purchase Ever!!!
I had a stellar experience with this dealer. Marshall was endlessly patient and knowledgeable in dealing with my questions, credit application and test drive appointment. He even met me on his day off to make the appointment because it was the only day I could come in from out of town. I hesitated to travel so far to buy a car but knew the dealership from its years of reputation in my old neighborhood and the quality of cars they sell, so I decided to trust the salesman and come over a hundred miles to see the car. The appointment was straightforward with no pressure or games whatsoever. The car I came to see was immediately available and was immaculate and solid as a rock. Tom Leis definitely knows how to get a car ready to sell. I am over the moon with my purchase and confident that if I had a problem these guys would stand behind their product. Give them a try, you won't be sorry!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Andreas and Richard when above and Beyond had an issue at first they worked really hard to get me where I needed to beThis is my sixth car purchase from them and I would highly recommend them to anyone looking for a new vehicle
wow, Wow, WOW!!!! 5+ Stars for Jason Paynter, Justin Herald and Sternberg Automotive Group. They are so cordial and respectful to the nth degree. I am so impressed with their work ethics and integrity. Justin and Jason displayed the willingness and ability to go ABOVE the competition. Sternberg Automotive Group is the same way. They don't hold back to deliver complete customer satisfaction. I have been in sales a good part of my life and would be majestically happy to be compared to this business and the people who work there. Thank you, Mr. Paynter and Mr. Herald. You guys, along with the rest of Sternberg Automotive Group have gained a "YUGE" client and friend. I am spreading the word about you guys. I also met their Service Manager, Chuck Bratcher and expect great things from him too. I trust service will be as wonderful as the sales experience. I can't say enough about the folks at Sternberg Automotive Group. I think in the couple hours I was there shopping everyone who works there said hello and asked if they could help me. You are treated like someone special at Sternberg Automotive Group, for sure. A shout out to Jackie Paras also for recommending you and being with me while buying 2 cars in one day. I am blessed.
Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in buying our Rav4. This is our second Rav4 my family has purchased in two years and we are very happy. We highly recommend Glen and Toyota of Louisville.
This was my first time buying a car and to be honest I was a little lost when I first walked in, I had what I wanted in mind but I didn???t know how I would go about getting it. I walked in the dealership and Tim was the one who asked if I needed any help. I tell him what I wanted, he happily helps me through the process, the test drive, and the final sale. If I need to get another car, I???ll definitely be back
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