Used Toyota SUVs for sale near Genoa, IL

Jim Sprandel sevice mgr. very nice man and also explains everything to you clearly.The rest of the staff was also very pleasant. I would give this dealership 10 stars if I could. My car was washed for me and I needed it considering it was a cold winter day.

2018 Rav4 was totaled by someone who ran a stop sign. Miss this car every day. Every single airbag went off and me and the other passenger were safe and able to walk away alive. Thankful for this car.

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

Easiest car buying experience ever, had an appointment - in and out in the fastest time too.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I made an appointment for an oil change & my car was making a sound when braking. Carlos went above and beyond to have my car inspected & find out exactly what the problem was. I have never been disappointed. I know I?m in good hands with Carlos!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Excellent as well as timely service. However, was not told in advance that paying with Credit Card would have a 3% fee.

I love everything about my 2017 TRD PRO Cement Gray 4Runner "except" the ENTUNE system. The Quick Text message system only works 1 out of 20 times. Not very useful when hands free safety is concerned. Dealer R&Red the Entune system, however replacement Entune has same problem. Not happy as this adds to the danger of handling a phone instead of using the Entune Quick Text while driving. The Entune system Quick Text didn't work with either of my new Samsung or Moto Android phones even after I changed phone carriers. Also the right side touch screen buttons on the original Entune system failed as well. Very disappointed Toyota. This was my second 4runner purchase. Other than the Entune system, a perfect vehicle IMO.

Had a great experience here! I saw a car on Cars.com and called on my way out to see it (coming from the city out to St Charles). It took longer than expected to get there and the staff still treated me kindly and not like they were trying to leave. I did my test drive and Bob Pearson helped me-- he was great- informative and he knew I wanted to get the deal done and leave with a new vehicle, having traded in my car. I do feel they could've given another $100 for my trade in- I was $100 over my budget for buying- but honestly, I had been looking for the perfect car for months so I just wanted to be done. I was in and out in under 2 hours and they stayed late to accommodate. Very helpful and friendly and also responsive with follow up- had a sensor light going on, etc. I would recommend!

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

I love the used car side of St Charles Toyota. Honest fair pricing, and a straightforward buying experience with no games. I worked with Bob Pearson and he is great - ready knows the cars, provides great information, and the opposite of what you expect from a car salesman. Will buy from him again!

This review is based on 300 miles so reliability is really an unknown but I purchased based on Toyota's reputation. I was looking at larger SUV such as the Chevy Tahoe and Ford Explorer/Expedition. Reliability has become questionable on both so, I opted for my first Toyota. I have the SR5 which is the bottom trim level. It has all of the safety features and same engine as the other models. It's not a luxury SUV by any means but, it's functional, purpose driven and the cost was reasonable. You can go as high as $70K+ on some trims. I added 4WD to mine and it had a few small extras. Cost was MSRP and about $44.5K plus tax. The cabin is quiet, seats are comfortable. I did not get the third seat option. I prefer the large open space. On the topic of cargo area, Toyota left the third row side panels in place so, that eats up a little room. Also, the cargo floor has no underfloor storage, it's fixed. Infotainment is good, 8" screen is ample for most folk. Safety features seem good so far. Gas mileage is averaging 23mpg but, on a run at or below 70mph, you should get 25+ in eco mode and sensible throttle use. The engine seems to have a lot of power that kicks in at low RPM. Very nice. Lots. of plastic on the inside but fit and finish is good. No rattles so far. I did not purchase the car for 4WD activities but nice to have is stuck in the snow.

I wanted to say thank you to the great staff at St. Charles Toyota. Our sales person, Bob Pearson was great. He was very attentive and was able to keep us in the information loop about about our Toyota and the needed steps to complete our purchase of the vehicle. He is a true asset to the St. Charles Toyota team. Also, Joe Mahoney, the Pre-Owned Manager and Darrick ​Darrick Wiseman, the Finance person were attentive and excellent. One of the best buying experiences in purchasing cars over the past 30 years.

What I do not like Remote start: There is no option just to start the HVAC, you have to start the car. The car needs to be locked. Why not combine 2 functions - lock first, then start HVAC. After getting into the car and starting, a number of features do not work and need manual intervention: Auto setting for heated seats and steering wheel Phone no longer connects. Manual intervention needed to connect CarPlay (several taps) I have not been able to get scheduled HVAC going from the app. Multi-Information display is almost obstructed by steering wheel. And I am 6’2”. Steering-wheel buttons are crowded. Setting, canceling, resuming buttons are close together and I need to look at the wheel to find the right button. Audio volume is much easier with a knob… I had to restrict the upper range of the lift gate opening so it would not hit the garage door. Now I hit my head on the lift gate edge if I am not careful. My car came with only 1 key fob. Several months later still no 2nd fob. Heat takes a long time to come on. Lack of recording cameras, like Tesla. Knob to put in Drive or Reverse. Easy to select the wrong direction. Pushbuttons are easier. Only randomly is CarPlay activated when starting car. I only want Carplay. What I like Auto parking brake. Seats are comfortable. Easy to drive the car smoothly. Comfortable. Auto heated seats and steering wheel. Qi wireless charger Wireless CarPlay (will not buy a car without it) Rubber car mats. Overall comments: I like the car, but the interfaces in the Hyundai Kona Electric I had previously were better.

This dealership is the best for buying a car. Not only do they care about your experience they familiarize themselves with all types of vehicle's! The owners send you personalized emails to make sure you know they are paying attention to their staff. Bob Pearson was our sales professional and he knows his cars for sure! I recommended this dealership!

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

Excellent service and the transaction went very smoothly. Highly recommend this dealership if you are buying a Toyota vehicle.

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)

Today we picked up a new Malibu at Napleton. This is the second time we have leased a car at Napleton. Our salesman Rocky is top notch, he can easily answer any questions in a friendly and understandable manner. I highly recommend Rocky. I would also recommend their service department. The people who work there are friendly and also explain what needs to be done well. Napleton is a very good dealership with quality employees in all departments. Victoria DiSantis

I love my 2013 RAV4. It runs great. I haven’t had any problems with it. The key is to always keep up the maintenance Toyota makes the best cars.

It was a slow process but the sales team was able to come to an agreement with me and my wife. I told them it was not simply matter of getting the best deal we could, but that we flexed as much as possible and that the dealership had to adjust to meet our financial parameters which they did. Otherwise we would not have been able to leave with the vehicle.

Extremely stable and smooth ride. Good sound system. Ready availability of dealers, service, parts, etc.. Quite comfortable seating. Very extensive owner's manual. Very effective safety features.

The agent Ayra was very polite and helpful. The staff there all was very polite also.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I had an amazing experience at this Toyota dealership! From the moment I walked in, everyone was friendly and professional. A big shoutout to Luis Varela who helped me find the perfect car. He was knowledgeable, patient, and really listened to what I was looking for. Thanks to Luis, I drove away in a great car that fits my needs and budget perfectly. I highly recommend this dealership—and be sure to ask for Luis!

Former Toyota Sequoia owner with 250k, and still running. This 2024 HybridHighlander car has hit all the check marks: comfortable, easy to use instrument layout and technology, 35-36 mpg, impressive power for a small 4 cylinder motor. I am very pleased with this car at the 1000 mile mark. I think the price is a little high, but very satisfied.

This is our fourth 4Runner since 1996. 4Runners are a supper reliable SUV. Each of our 4Runners had over 250,000 miles with no issues. I would recommend a Toyota 4Runner as primary vehicle. They are stylish, reliable, economical to own and operate.

This is my 3rd RAV4 Hybrid XLE It's a well made vehicle. Reliable. Comfortable. Efficient. Quiet It has all the comfort features I consider necessary.