New and used 2025 Volkswagen Atlas Cross Sport for sale near Lansing, IL

Very happy with Jonathan and the service he provided

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

I had such a great experience at the Volkswagen dealership! From start to finish, everything was smooth, professional, and welcoming. Juan was the first to assist me, and he was incredibly helpful and knowledgeable. He later transitioned me to Alex, and let me tell you—Alex was phenomenal! He walked me through everything with patience and made the entire process feel easy and stress-free. There was also a young lady who helped explain everything clearly (I wish I remembered her name!)—she was amazing too. On top of that, the General Manager, Tim, even came out to introduce himself to us the very first time we stopped by just to look. That small gesture made a big impression and showed how professional and kind the entire team is. I’m truly happy to be part of the Volkswagen family and I absolutely love my car! Thank you to everyone who made the experience so special. 🚗🙌🏽

Great experience! Syrell was my sales guy and Davis was the finance guy, both very professional, efficient, super nice and I walked out with the car I wanted couldn’t be happier! Keep up the great work and I would definitely recommend!

Just finished purchasing my second vehicle with ray cotto. Very smooth transition , true gentleman. Highly recommended

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

On Saturday 6/21/2025 me and my wife, Peter and Monica, went to the City VW Irving Park dealer to inquire about trading in our old 2022 Tiguan for a new 2024. Right from the entrance we worked with David Alcaraz who helped us with all the explanations, all the documentation and testing the car. We worked very well with David, who was patient with us throughout the purchase process, also helping us with the transfer of things and the city sticker from the old car to the new one. Our new 2024 white Tiguan Wolsburg edition looks very good and runs perfectly. We thank David for his help and we recommend working with him when you go to this car dealer to buy a car. David will help you with everything you need.👍👍👍👍

Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.

Keith Coleman has been helpful with trying to meet the desires of those he come in contact. The service obtained for my family members were to travel in the areas for basic daily needs.

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

Very knowledgeable staff and great maintenance department ! Repeat customer for life due to the vehicle quality and buying experience . Great selection of new and used rides as well.