Used 2023 Volkswagen ID.4 SUVs for sale near Bannockburn, IL

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

We are extremely happy with our 2024 Tesla. Louis was very helpful and kind. Thank you all so much!!

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Great Vehicles! Amazing and informative salespeople, I would highly recommend Gravity Auto here in Chicago for any used luxury high end purchase. I love my new Mercedes!

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.

I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.

I had a great experience working with Toni the salesman, he answered all of my questions. i bought a BMW x5 the other day, for a great price. there was a small ding that i notices afterwords (a very minor ding). He gave me bindis number (the service advisor) and they took care of it. Awesome dealership and I will be recommending to friends and family.

They quickly got my car in for oil change, I would highly recommend. I would like to say however I wish the gentleman that vacuum my car would have done the entire floor not just my drivers side.

My sales person was Myles Hasty and it was great got the car I wanted and quick service

Edgar and Sam were so friendly, professional and easy to work with. I felt like I could take my time and ask any questions I needed to.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Very happy with Jonathan and the service he provided

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Luis was great with communication about the status of our car and helped us through the Goodwill claim process to have our repair covered by VW. Definitely recommend this service center for good, honest work.

We had a great experience working with Edgar and would definitely work with him again

Great staff! And vet helpful with the process of purchasing a vehicle at their dealership.

Mario kept the process straightforward, professional and made sure that I was out of the dealership in a timely manner

If you are looking for a great car buying experience, go see Mario in Sales