New and used 2025 Volkswagen ID.4 for sale near Andover, CT

Devan Petit was the person who took care of my car April 4, 2025. The job was brakes and oil housing leak. The brakes were easy bu the oil leak was a rather difficult job. My car wasn't going to get done and it was the weekend. Lia was out of loaner cars. But Devan went above and beyond to get me a loaner car, so I wouldn't be without a car for the weekend. My car was ready to go on Monday. I have used Lia VW of Enfield for all my car care needs and have never been disappointed. I highly recommend this dealership.

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

I have been coming to this dealership for some time now, sometimes for scheduled visits, sometimes for surprise visits like this last week when my check engine light came on. Jeremy and Gary worked with the technician to get my vehicle right in to find out we had a sensor go bad. The sensor was replaced and I was on the road in under 2hrs. So thankful they are there.

I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx

I bought a Fiat 500x from this dealer. They gave me excellent service and Alex J was a very knowledgable salesperson. The car is top quality, smooth driving, and very well crafted.

I would like to commend Sales and Leasing Consultant Tylon ("Ty") Curry and Valenti Volkswagen of Hartford, CT. As a recent college graduate, I worked with Ty on the purchase of my first car: a certified used 2017 Volkswagen Alltrack. Now several months since purchase, I continue to be very happy with this car. Ty Curry and everyone at Valenti provided the highest level of service and attention. I would be happy to return to Ty for my future vehicle needs. He was personable and friendly, while being very professional. I especially appreciated his knowledge, attention to detail and responsiveness Thank you Ty for your efforts to make my experience fun and stress free!

Ken was great very informative not pushy great first experience will recommend Ken and dealer

If you are in the market for a new/used vehilce go see, Laurie Troyer, of VW Old Saybrook. Laurie was fantastic in locating the vehicle I wanted and went above and beyond to make sure I got the best deal possible. Highly recommended!

Volkswagen or Old Saybrook was the best buying experience I have ever had. They work with you and are on your side and want you in the car you want. No haggles. We worked with Laurie and Bob and they were wonderful.

Had such a great experience ended up buying two vehicles that day. Was a great no pressure, no haggling approach overall very satisfied. Thank you will be returning in the future. Highly recommended.

I found a used Rav 4 online that I was very interested in taking a look at. I asked if they still had it, yes but then called me back later to say it couldn't be officially located. Within the hr I received another call it was found! I was able to check it out and purchased it. Cheryl was great. The only negative I have to say is the lengthy wait to talk with credit mgr & review of extended protection plans. So far I'm very happy with my purchase.