New and used 2025 Volkswagen ID.4 for sale near Hazel Crest, IL

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

My husband Larry Kutz and myself Janice Minton-Kutz had a wonderful experience purchasing our new 2022 Taos. Thanks to Bogdan Strudzinski, Lameshia Rogers and Sean Pelkey we took delivery in March 2022. We had owned a 2015 VW Passat which I loved but unfortunately it didn't survive a crash on 12/13/21. Luckily, thanks to this sturdy car--I did. The car buying experience is made family friendly thanks to the kind and understanding staff at City VW in Highland. Am recommending them to all my friends. The service department is also second to none and they even wash your car after each service!

On Saturday 6/21/2025 me and my wife, Peter and Monica, went to the City VW Irving Park dealer to inquire about trading in our old 2022 Tiguan for a new 2024. Right from the entrance we worked with David Alcaraz who helped us with all the explanations, all the documentation and testing the car. We worked very well with David, who was patient with us throughout the purchase process, also helping us with the transfer of things and the city sticker from the old car to the new one. Our new 2024 white Tiguan Wolsburg edition looks very good and runs perfectly. We thank David for his help and we recommend working with him when you go to this car dealer to buy a car. David will help you with everything you need.👍👍👍👍

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

Great place easy to deal with! Great sales man Moises alvarez!! Easy and to the point. No playing games! Not a typical cheesy salesman. Would definitely buy from him again

The team out here was great. Open to negotiating and answered all my questions, great crew all around.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Nice experience with David Campos, Kevin Boyle, and Barb Smith. Straight forward pricing . They swapped a battery prior to test drive. Able to do paperwork quickly.

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.