New and used 2025 Volkswagen ID.4 for sale near North Andover, MA

I had one of the best car buying (and later, selling) experiences thanks to Jens at VW of Wellesley. From start to finish, he was incredibly patient, accommodating, and professional. When I came in to trade in my car, there was an unexpected issue with the title that delayed the process significantly. Despite this unforeseen hiccup, Jens and the team stuck with me, calmly helped resolve the matter, and most importantly, honored the original deal even after the long wait. I never felt pressured or dismissed—they truly went above and beyond. A few months after my purchase, life threw a curveball and I needed to sell the car. I returned to VW of Wellesley and, again, Jens stepped up. Not only was the entire process smooth and hassle-free, but they also offered me the best price I could find and treated me with the same level of respect and care as before. This review is a bit overdue, but I wanted to take the time to properly recognize the consistently excellent service I received. Jens made both buying and selling a car far easier and more pleasant than I could have imagined. Highly recommend Jen and the entire team at VW of Wellesley!

The oil change was efficient. In terms of getting me in there at pretty much last minute, they accomodated me and got me in earlier than expected. Did not like the fact that they had no record of me being there before despite the fact that I purchased my last car there in 2013 and had all of my service performed there. But overall, good service.

Tim is a nice salesperson, he is patient for helping customer the whole process, the only thing he can do better is to call back certain customer on time. Try not to let customer expecting the phone call too long.

Best experience this retired couple has ever had buying a vehicle. Masha was a knowledgeable, helpful, and no pressure sales person. Of the 3 dealerships we contacted this one excels in inventory, best deals, and organization. Rochester was a huge disappointment when the fast talking pressure type manager got involved, we walked away. Nu Car in Tilton wouldn't honor their posted price on Auto Trader and no mention of the dealer incentive, just their version of MSRP.

Very good customer service, Fast and professional, everything was done in the same day without any problems.

The buying process was transparent, my questions were answered and all communication was honest - all with no surprises

Seen for regular service. Team found a nail in the tire. Went above and beyond to get us back on the road with a new tire in time for an important appointment.

Found the car I wanted at cars.com, and was referred to Tim by their internet sales manager. He was great. Knowledgeable, friendly, and efficient. John in finance was also wonderful to work with, without the hard sell on lots of ad-ons. (He did sell me a couple of things after explaining well why they were a good idea, told me not to bother with a bunch of others...) Wonderful experience all around!

Again, always outstanding, exceptional service from All! All people delivered friendly, personable, helpful customer service. Very clean and comfortable facilities, including waiting area. (Despite service costs being more than expected.)

appointment was done online and I was able to get my time. diagnosis was performed and I was informed of the problem. parts were ordered and arrived in a timely fashion and the job was done. car seems to run very well after the repair. I did not got the car wash but that is ok since I wanted the car back as soon as possible so forfeiting the car was saved me time.

We've purchased a new car here, and have had it serviced here as well. The purchase was as easy as it can be. The service department is knowledgable and are quick and accurate in diagnosing problems. I find their pricing competitive. My daughter and her wife recently purchased a preowned car here on my recomendation.

Today I picked up my new 2019 Volkswagen Tiguan from Mark Smith from Boston Volkswagen. Mark was a pleasure to work with throughout the process, and he made sure I was able to receive a car that fit all of my needs - thank you so much Mark and everyone at Boston Volkswagen!

Bill was excellent. He is someone I have worked with several times, and he was terrific as usual. I have been coming to Boston VW since it was actually in Boston!

Andreas was so helpful during our car buying process. He is friendly, knowledgeable, and put no pressure on us to buy a particular car. The whole Wellesley Volkswagen team worked together to make sure we had our new car in a day and a half.

I am new to the dealership.. I bought a really nice used Passat and took it to them for service.. they made me feel so welcome I not only will return for all of my service but I will buy there in the future

Great service and car buying experience with this dealership. I had to get a new care unexpectedly, and this team minimized the stress of that event and helped me navigate the process. I started here and never considered another option. Jens was excellent.

I had a great experience working with Jens Albrecht and the Wellesley VW team on the lease of a new vehicle. Jens was friendly, professional, and honest. I would recommend Jens and the team to my friends, family, and anyone shopping for a car or SUV.

Great experience with the staff at Boston VW. The sales staff answered all questions and got back to me right away. I highly recommend Boston VW for sales and service.