Used Volkswagen ID.4 for sale near Chicago, IL

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

This car has been, without a doubt, the best vehicle I've ever owned. From its reliable performance to its comfortable interior, every aspect of this car has exceeded my expectations. The engine is powerful yet fuel-efficient, making long drives both enjoyable and economical. The handling is smooth, and the ride quality is superb, even on rough roads.

I had a great experience working with Toni the salesman, he answered all of my questions. i bought a BMW x5 the other day, for a great price. there was a small ding that i notices afterwords (a very minor ding). He gave me bindis number (the service advisor) and they took care of it. Awesome dealership and I will be recommending to friends and family.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Pawel was honest, straight-forward, and very easy to deal with. A very low pressure sale; not some of the gimmicks other dealers use. Would highly recommend.

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

I enjoyed my experience buying a car here. It was night and day from the other car dealerships where I felt I couldn’t trust them and they just wanted to tell me what I wanted to hear to make a sale. Not here though. Every person I worked with was warm, caring, invested, and not creepy!

Love my 2023 ID.4! It’s extremely comfortable, drives great, gets good range (280 miles) and charges quite fast (180kW observed!). A lot to love about it, it’s a great crossover, roomy, good suspension, comfortable massaging seats!, nice features, the Travel Assist highway driver assist is excellent and is great for long road trips, the software is also good pretty responsive and not too buggy and I have not had any issues with it so far, the newer ID.4s have much better software than the first year 2021 models and apparently the 2021 models are getting updated. A lot of people complain about the ergonomics but I honestly find it to be a non issue for the most part, the steering wheel controls can be pressed like normal buttons and the sliders are responsive, also the window controls do not matter to me, the separate button for rear windows is not an issue, in fact it helps me from not rolling down the rear windows unintentionally. I really, really think the control issues on this car are overblown because within a day I was perfectly comfortable with all of it. The only issue I have with the controls is that the center sliders are not illuminated at night for some reason which is dumb but my muscle memory adapted quite quickly to it. The EV part of it is great, like I said it charges very well and has a good charging curve, the range is good, and the electric motors are well calibrated. The only other issues I have is that the stereo isn’t excellent for $50k, it is ok, it is not bad, but it is not a great stereo. Also the already mentioned not illuminated sliders. The app could also be better, but I do not care too much as I just use the keys and it works well. Also would like to see one pedal driving. But that is it, they are not big issues. I would absolutely recommend it to others, in fact I already have! It is really a great car!

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Amazing experience purchasing a vehicle here! Edgar was knowledgeable, helpful and really cares about his customers. Recommend visiting City VW, especially Edgar.

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

The General Manager Isaac is the best at Oaklawn Napleton Cadillac. He believes in working with the customers and I thank you for that. If you are looking for good service and a great cars this is the place to go because the General Manager Isaac stands by Napleton Cadillac. When you walk in there you feel welcome and not pressure so go to Napleton Cadillac in Oaklwan.

Just bought a 2021 1st edition which is pretty much the same as a 2022 xxxxxxw/ Gradient package. Love, love, love this vehicle. Since I have the RWD I am waiting for my reserved AWD to be delivered, if given a bargain for my 1st edition as a trade in, I will trade up to the 2022, if not I'd be just as happy keeping my 1st edition.

I’ve purchase Honda’s for the past 35 years but once I drive the redesigned Rogue, I made the switch to Nissan. Our salesman Laird and the entire Nissan team made this the easiest buying experience I have every had.

After spending seven months and 10,000 miles with the RWD ID4 Pro S, we're still thrilled with this car. Our family of five fits (and rides) comfortably in our trips around town. It's nimble and accelerates faster than any of my past cars. Our range is usually at or better than advertised (except in cold weather--which is true of all EVs). The low cost of operating the car means that we'll usually drive this car on our road trips instead of our minivan, as we can also fit all the luggage we need in the spacious cargo area. While we typically charge at home, we've also charged over thirty times at Electrify America stations without fail--and quickly at that. I also fitted an aftermarket hitch to the car so I can use a bike rack to get our family's bikes around town and to the trails. So what holds this car from a better score? I'd prefer a few more physical buttons as opposed to operating things like air conditioning from the infotainment screen, especially when the infotainment center is slower to respond than a typical smartphone. The scheduled charging feature (to charge only overnight for cheaper electricity rates) doesn't work with the current software version--and US models haven't yet received any of the promised software updates. And the piano black finish on many spaces of the interior is a fingerprint magnet. In other words, small complaints aren't enough to keep us from highly recommending the ID4!

pretty good service. always courteous and consistent.

I recently purchased a Tesla from this dealership, and I am thoroughly impressed with the experience. Located in Florida, they provided exceptional assistance throughout the entire process. They promptly applied the EV credit on the deal and offered comprehensive video walkthroughs of the vehicle, which allowed me to make an informed decision. The car arrived in immaculate condition—truly exceeding my expectations. The team's honesty and transparency were remarkable, making the entire transaction seamless. I highly recommend this dealership for anyone seeking a professional and trustworthy vehicle purchase experience.

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again