Used Volkswagen Jetta 1.4T SE for sale near Valley Stream, NY

The short and sweet of the following long review: * My car was towed to one VW dealership (NOT Gensinger) that insisted the repairs wouldn’t be covered under warranty and that it would be at least $5200. * I had my car towed to Gensinger for a second opinion. I was told that it would be $1500 and that they were going to put up a fight for it to be covered under warranty. * After Gensinger made numerous calls to VW corporate and collected documentation to support the claim, they were able to get it covered under warranty, and I didn’t pay a penny. Dealership service centers get a bad rep—people think of them as sleazy places where your service “advisor” is out to get you by charging you for things you don’t actually need just so they can make money. Let me start by saying Gensinger Motors is the EXACT opposite of that. While it was never my intention to test this out, the story I’m about to share is a true testament to just how much Gensinger cares about their customers. My 2018 Tiguan recently experienced an unfortunate situation: while driving, I suddenly heard a loud noise and ultimately the vehicle stopped moving. Luckily I was able to pull over. Long story short, the ball joint on the front right wheel assembly had dislocated causing the axle to dislodge (read: the wheel was free to move on its own, separate from the rest of the wheels—bad news). The car was not driveable, so it had to be towed. First, AAA towed it from the side of the road to a local shop where the problem was diagnosed. From there, VW Roadside Assistance towed it to the nearest VW dealership (while I won’t name the dealership, to be clear, it was NOT Gensinger). Once there, after sitting for 3 days, they finally had the chance to look at the car. In those three days, I did some research and found out that there was a recall on some 2018 Tiguans in which the nut that secured the ball joint may not have been tightened correctly and could result in the ballpoint dislocating (sounds familiar). While my specific vehicle wasn’t included in the recall, it affected other vehicles made in the same period in which my vehicle was produced. Despite this, the first dealership told me it would be at least $5200 to fix and would not be covered under warranty as it was the result of an “external event” (kissing a curb 6 months ago). Unwilling to accept that brushing against a curb could cause such significant damage, I called VW corporate and spent over a week arguing with them about this. In their defense, the only source of information they have about the state of the car comes from the dealership where it was, which, suffice it to say, was certainly not advocating for me. Knowing that the quote they gave me was definitely “padded,” I ultimately decided to get a second opinion. This meant having the car towed somewhere else... Having read positive reviews of Gensinger, I reached out to them. I spoke with Brian who gave me the name of a towing company they work with, but he suggested that I first try VW Roadside since that would be free. While they don’t generally tow from one dealership to another, he said it was worth a shot. Sure enough, they were willing to do it (at least $100 saved, likely more). They were able to look at the car within 24 hours of its arrival at the shop. He called and informed me that it “wasn’t actually that bad.” I hadn’t told Brian anything specific about what the previous dealer had said. He told me it would be between $1400-1500 total to fix. When I told Brian that the other dealership quoted me $5200 he was, needless to say, surprised. He then told me that he wanted to see if he could get this covered under warranty, despite me telling him that we’d tried on our own. He suggested I gather some documentation, and after many calls to VW on his end, he was able to get them to cover it. So to recap, the first place said no warranty and $5200, Gensinger said $1500 and fought for me to not pay a penny. Sure enough, in the end, I didn

I've owned VW's off and on for years. My first Jetta was purchased in the 90's. Good car. It was nimble, comfortable and had really good gas mileage. It was different from the "Bug" and "Bus" but quite pleasing to own and look at. My current Jetta is a 2020 model year and I enjoy its looks, comfort, mileage and nimbleness. Volkswagens are truly the "peoples car".

Had a great experience with this dealership. This was my second car I leased through them. Manny was excellent to work with. Very kind and thorough. They got me in and out in my new car in record time. Would highly recommend this dealership.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

We had a fantastic experience leasing our car. Eli was a huge help in keeping the process smooth and simple. I would highly recommend working with this dealership.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

got a recall notice in the mail for my 2025 Volvo XC60 Ultra, scheduled an appointment, showed up for my appointment, I was done in Less than an Hour. That is why I purchased my Volvo at Kundert Volvo. They are dedicated in not only selling you a vehicle but making sure it is serviced in a timely, accurate manner.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

The fact I purchased the second car in 2 months says everything about the amazing experience with the Jack Daniels dealership. My purchases wouldn't be possible without Christian Tatar's professionalism, knowledge, and honesty. The rest of the team was amazing, special thank you!! for a second time to Scott finance manager and Doug Sales manager. I would highly recommend this team and would purchase from them again!.

I got the SE model which I now regret. No SiriusXM radio, no navigation and no trip mirage and the only thing it counts is Miles, no quarter, half etc. Cannot give a person accurate directions. I don’t like the moon roof cover. It’s just glass and a shade no metal line outside of car so in NC in the summer I could cook an egg in it I believe. No excuse not to out SiriusXM in it. I had 2012 Jetta SEL that I absolutely loved it had all this one doesn’t but someone ran into me and totaled it in 2020 or I’d still have it. This one falls short of it.