Unreliable service, from customer service to prici
November 6, 2018
Horrific experience! From start to finish. Made an appointment 1week in advance. Brought the car 7am. Couldn't get an estimate in 1,5 days. Couldn't reach service adviser for 2 days. Tried 3text messages, 6 phone calls, No replies.
The estimate i got was on the phone, and cwhen i insist the estimate was handwritten with no explanation of what is wrong or what work to be done.
Estimate on the phone was "little less than $1,000 including tax" , i paid $1,066 with tax.
I'm not a guy who write comments on the internet about a company or call the company headquarters to complain, but this experience was a complete disaster.