I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
I was travelling to Cincinnati on business and I contacted the dealer about a car in their used inventory. They were prompt in a return contact, kept the vehicle reserved for me until I arrived some hours later, and gave me great attention during the test driving phase of the experience. I had limited time and they were VERY good about making quick work of negotiating a fair price, getting my paperwork done, and getting me out of the door in my new car. From top to bottom, everyone worked hard to make sure I was happy with my purchase and the sales manager and sales person even helped get the car detailed before I drove it off the lot. I could not have been more pleased with my experience. This is a dealership with people willing to go the extra mile!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Chris was so easy to work with. I was selling my VW GTI and they offered to buy it from me. Chris made it a painless and seamless transaction. I would definitely recommend this dealership and any of their sales staff.
My credit is certainly sub-par and the sales people and finance department was able to not only get me approved but, was capable of getting me approved for exactly what i wanted at the payment (and APR) that works for me.
Great people and they go out of there way to take care of any issues u are having. Highly recommend this dealership! 5 Stars for sure! Stephanie Pippin is a great person and very valuable asset to the Volkswagen dealership. Very Very good at what she does!!!!!!!!!!!!
I had been putting off car shopping for a long time, as I was very intimidated by the process. I finally bit the bullet and decided to visit Subaru of Kings Auto Mall to look for a new vehicle. This was my first-ever car shopping experience and I genuinely could not have hoped for a better one. Rob spent several hours with my family and I to ensure that we were thoroughly informed of all of our options, placing no pressure on us to make a decision we were not comfortable making. He was so friendly, patient, knowledgeable and honest. If you are looking for a new or used vehicle, this is the place to go and Rob is the man to see!
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