This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
I was able to schedule a convenient time for my vehicles annual state safety and emissions inspection. I was able to enjoy a bagel and coffeee while I waited for my vehicle. The inspection was done promptly and I was offered a car wash following the inspection. Very good people to work with.
I brought my 2013 Cayenne diesel in for a check engine light. The dealership worked with Porsche technical people over several visits to resolve the problem. It is good to know that Anthony Mennella and his team worked diligently to resolve the problem and ensure that this work was covered under the CPO warranty.
Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my questions quickly no matter how many I had, I would recommend dealing with Victoria for your purchase
I came into the dealer and I was immediately greeted by mike and he is the most patient salesperson I have ever dealt with. I am used to being rushed and he not once rushed me or pressured me. We need more sales people like him. He treats you like family. Definitely recommend this dealer to anyone and it will be worth it.
My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
If you’re looking for a straight shooter, easy to talk to, no haggling right to the point saleman, ask for Jeff. Just bought an Atlas and Jeff was all around helpful and easy to work with. Gold star in my book. He made a stressful event easy.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure my mother's experience was something she would talk about for years to come. Tom, (manager), also made his presence known. He did what a boss should do and more. We will definitely recommend Lash Volkswagon to everyone we know. I am in the market for a new car and had my mind made up on a different model. However, after the way they treated my mother and witnessing her experience I have been converted to Volkswagon......but not just any dealership. LASH and LASH alone will get my business. Every person there from the service center to the sales floor greeted us with a smile and just took the time to make sure we were good. Thanks for showing my mom love and I look forward to writing another review about my own car buying experience in a month or so. FYI the star selection on this site needs improvement. It doesn't let you select 5 stars on the other categories, only went to 3. The buying process and facility were 5 STARS as well.
Had searched for and found a used VW Sportwagen TDI advertised on Cars.com. I completed the request for additional information on Cars.com. Cars.com contacted the dealership that had advertised the vehicle. The dealership responded to me in a very timely fashion saying the car had already been sold. Experience with Cars.com and the dealership was good even though the vehicle had already been sold. So search continues. Cars.com is a good site and I will continue to use it to search for my next vehicle.
Had a VW Passat that was coming off lease (3rd Passat since 2000), obtained from another dealer located at an inconvenient distance. Went to Lash, selected a Tiguan that was in the delivery pipeline and made a deal that was fair (not fair as in "almost poor" but fair as in equitable). They took us out of our existing lease before the end of term and Tom, the GM, provided excellent guidance on the scheduling of that. Even more, after receiving a surprise invoice a couple of weeks later for "excessive wear and tear" on our turn-in vehicle, I went back to Tom and reviewed the matter with him. He was able to make that invoice disappear. Really intended to write this two months ago. Definitely will go back to Lash as long as we stay with VWs.
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
I was shopping for an SUV and was between 3 different car brands but ultimately their friendly and knowlegable staff, clean facility, and upfront approach help make the decision of going VW instead of another brand easier.
I purchased a pre-owned Volvo from Piero here at Jack Daniels VW. The car is awesome and the deal I got was even better! They worked with me to do everything possible to make it work for me. Even added a cherry on top by giving me an extra set of winter tires that the car came with! Extra value, great deal, the best people! Thank you piero and VW team!
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