Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Tim Bishop was a class-act! A genuinely good human being.
by PassatDriver from DealerRater.com
October 10, 2018
Tim Bishop helped me through the buying process and jumped on the phone with me whenever I needed to speak with him. Tim Pullo also stepped-in and really saved the day, as well. I truly haven't had an easier, less stressful experience with a dealer. I would recommend Tim Bishop to friends and family.
Tim is a nice salesperson, he is patient for helping customer the whole process, the only thing he can do better is to call back certain customer on time. Try not to let customer expecting the phone call too long.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
I have leased 2 cars from Wellesley VW and have gotten excellent service on both occasions. Both times I have dealt with Jens Albrecht. He is friendly, patient, and willing to answer all your questions.
went in to look at a used vehicle but ended up buying a new passat. kevin was very helpful and did not pressure me, the discount on new car was fantastic and trade in value was good too. the facility is very clean and the whole process didnt take long at all.
I leased an Atlas at Wellesley Volkswagen over a Toyota Highlander and Honda Pilot (can't beat the 6yr/72k bumper-to-bumper). I went into the dealership having done my research which was apparent to the staff. I had a very straightforward and positive experience with Eric in Sales and would recommend both Eric and the dealership to others.
My family and I have been long time customers at this dealership. We have bought multiple used cars and leased multiple vehicles as well. Customer service is always excellent. This time I was in need of a new car after having my preowned Jetta for eight years. I was assisted by Marc Shoenhammer in leasing a new vehicle. The entire process was seamless and easy. Marc was knowledgeable and assisted in the whole process while being personable and making the whole experience a comfortable one. Excellent customer service and an excellent dealership.
Knowledgeable, helpful, and not pushy sales process
by bri311 from DealerRater.com
November 26, 2018
We worked with Marc Schoenhammer to purchase a new e-Golf after having rather negative experiences with salespeople at dealerships for other brands. Marc was patient and helpful, with a detailed knowledge of the car, so that the entire process was the most pleasant buying experience I've ever had at an auto dealership. Overall, great customer service, and highly recommended
I highly recommend Jens Albrecht at Wellesley Volkswagen. I recently visited a handful of dealerships while looking for a new car. Jens stood out being the most professional and knowledgeable sales consultant I encountered. He was genuinely interested in finding the right car for my needs versus selling me what was immediately available in his inventory. His follow up and attention to detail was superb. He made the car buying experience an easy and pleasurable one.
We were in the market for an EV, so we stopped by Wellesley VW to try out a 2018 e-Golf. We were assisted by Marc Schoenhammer, who was very friendly, patient, and helpful. We liked his low-key manner — not at all pushy or high pressure, like so many of the other salespeople were at other dealerships. We ended up working with Marc to purchase the e-Golf, and we were impressed by his responsiveness and his detailed knowledge of this vehicle, both pre- and post-sale. We didn't have much interaction with others at Wellesley VW, so I can't say what the other salespeople are like, but if you go there and deal with Marc, you can expect to receive great customer service.
We just leased a Volkswagen Atlas from Eric Tonkonogy. He was knowledgeable, honest and helped us get to the price we needed to be at. After visiting several dealerships, I felt we were getting the best deal and service through Wellesley VW. It was one of the most seamless car buying experiences we???ve had. We appreciated Eric???s straight-forward approach and would lease from him again.
I purchased my first VW from Evan and he was fantastic. Evan helped me find the car I loved and one that fit my budget. The Sales Manager Nick made the negotiating process so easy and painless. Both Nick and Evan were great definitely go see them if you are looking for a easy and painless car buying experience.
This was the most relaxing experience we ever had buying a car. Our salesperson, Kyle, was attentive to detail and really easy to talk to. We never felt like we were being pushed. The purchasing process was very easy and we got a fantastic deal!
We would definitely go back there.
I had a very pleasant e,experience with Sarah at Coastal VW.
She was very friendly, knowledgeable and thorough. She made me feel more like an old friend than another potential easy sale. Although I ended up buying a car from another dealer, only due to finding the right vehicle elsewhere, I wouldn't hesitate to recommend Coastal to anyone. Shout out to Heather also.
Had one of the best experiences when checking out a vehicle at Colonial. Sarah was remarkable with her honest, friendly and no pressure approach. Communication was thorough . I would not hesitate in reccomending or returning.
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