I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
No notification for empty wiper fluid??
by AnnoyedCanadian from Montreal Quebec
January 29, 2019
Had a 2015 golf. Lost heating after fix for loose fan. 2 years.
this 2019 Jetta has lack-luster start. I've had it for 1 month, back window defrost - doesn't work.
Annoying beeping when car is idle; active start also annoying in the winter; even with large trunk - not enough storage in the cab; and believe it or not -i certainly didn't, the comfortline (ill-named) doesn't let you know when you are out of wiper fluid. VERY SAFE IN THE WINTER. GOOD JOB ENGINEERING TEAM!!
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