Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
We have purchased 4 vehicles from Sierra Motors (Ottawa, IL) over the last 9 years and have always felt well treated in every aspect. Last week we purchased a new, 2017 Mazda CX-5 and love the car, the price, and the respectful, friendly service we received. Our salesman James, was exceptional in spending time with me test driving several different models and was very knowledgeable about each car. He helped me weigh the options of each vehicle without being a pushy salesman. He also spent extra time with my husband and I, explaining how all the features and controls in the car operate. He even helped me link my iPhone! I would definitely go back to the same dealer and salesman in the future!
Needed our first oil change, rotation of tires and also had a recall to take care of on this visit. Very excellent attention to us -- got there a little early, they took us early. The waiting facility is bright, comfortable and clean. The Sales Manager, George, stopped by and talked with us and before we knew it, our car was done. Thank you!
Jim Ceja is wonderful to work with. He is helpful and follows through on what he says he will do. Unfortunately, we suffered a financial crisis and could not complete the purchase as we wished but when I'm ready to buy, he will be my first call.
The sales manager was extremely helpful with getting me into a Jeep Wrangler Unlimited for the payments I wanted and all the other sales people were very friendly Ive had my oil changed and tire rotated twice now and the service is friendly and fast
Amanda did a great job. They no longer had the vehicle I inquired about but she offered to see if she could find one like it. She did and at a lower price. We were able to get everything done through email or over the phone so all I had to do was sign the papers when I got there. Overall this was the best car buying experience I've had.
My sales rep, Mark Imhoff was the best! I came to him in a rush needing a car that same week. He was easy to work with and got back to me very quickly with everything that I needed. Mark answered all of my questions in a timely manner and helped me get my new car. My entire experience with Bill Walsh was made 100% better by dealing with Mark! He is a true asset to the team!
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