Used 2019 Volkswagen Jetta sedans for sale near Chevy Chase Section Five, MD

Elvis the service manager who took care of my car was willing to work with me and make the repairs affordable and timely. Always a good place to bring the car for service.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Ted was very helpful with helping me buy my new car, the service was great and everyone was very friendly!

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

I have been with Honda in Seekonk since 2011 leasing vehicles in 2016 I purchased a gorgeous 2016 Honda HRV service was excellent until I brought my car in for an oil change and pointed out peeling paint around my windows . The dealership said oh didn’t you get a letter warning you about this I said I didn’t they said the letter was issued in 2019. I said I have been here many times since 2019 my salesman always came over to say hello never never never mentioned anything about this defect nor any technician. It was like I got a secret. Needless to say now they wanted to charge me for the paint job and the salesman was actually trying to sell me a new car. My car is a 2016 and only has 34,000 miles on it. It’s prestige on the inside but on the out side it looks like a piece of junk. All the times I was there they never mentioned anything to me as I said when it was too late they treated me terrible.They had a real good laugh. They are great at KEEPING SECRETS but want your money.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

My car went in for scheduled maintenance and to check my ac. Dylan was professional, friendly, efficient, and arrange for me to get to and from the dealership while my car was being repaired.

I love my new (to me) VW Jetta. It come equipped with so many features. It has some things I'd never even heard of. It will correct steering if you drift out of the lane, it had heated and COOLED seats, adaptive cruise control, automatic headlights and highbeams are also auto, etc. There's more but I can't list it all.

Happy with overall experience w time, service, attention to needs, and my go to gal, Jennifer Perry, the best. Love the convenience of the service department being so close by.

I bought a 2019 Jetta SEL in July of 2018 right when it came out. I have now owned this vehicle for 5 years and put 116,000 miles on it. I love it. It is the best vehicle I have ever owned. I have had no major issues other than a bolt coming lose around 69k miles near the timing belt which was under warranty and fixed with no charge. On long trips I have gotten up to 53 MPG but average high 30's day to day. I cannot say enough great things about this vehicle.

Stoops had many cars to choose from. Salesman was very helpful in the process. We purchased a car we had been looking for a long time.

Staff was very pleasant and got me out of there fast. Very fair deal and love the car I purchased. Elijah was very helpful.

I was very pleased with Jeff Rodgrigue, as I have been in the past (see previous reviews). He is the sole reason why I drive to Berlin City and past Saco (Ira) from my home in Kennebunkport. But I was disappointed two aspects of my 110K service. (1) I asked Jeff to have the tire pressure checked (dash warning light on). The service tech reported that there was a nail in one tire and a damaged section on another tire that could cause a problem soon. Jeff and I discussed new tire options. I decided to wait one day on buying four new tires while I considered it. When I got back in the car to drive home, I noticed the lower tire pressure light on the dash was still on! After the nail was discovered and all the discussion the technician did not check and add air to the tires. Not good at all. I turned around and returned to Berlin to have the tires inflated. The warning light then was off. (2) As I drove way for the second time I noticed that the "Maintenance Required. Visit Your Dealer" message on the dash was still being displayed. I was too far down the road to return a second time. -- This is sloppy or rushed work. Not good. I wonder whether Berlin City Management is rating their service techs on how quickly they turn/complete each service appointment or how many they do in a day. That encourages techs to rush their work and not do it carefully and completely. I now have doubts about Berlin City. As much as I respect Jeff, I also need to feel that I am getting carefully done service work. The analogy is to an iceberg. The customer only sees the tip of the iceberg, 90% is below the surface that they cannot see. But if the 10% shows signs of not being done carefully then that leads to doubts about the 90% that they/I can't see. Do I need to check fluid levels, filters, etc after I have had my car serviced to be sure all was done carefully? Obviously not. But now I have doubts about Berlin City and am left with having to consider whether I continue the longer drive there or maybe try saving time by switching to Saco. On the other hand, I don't want to stop working with Jeff who I have confidence in and like.

Upon inquiring about the vehicle. I received a prompt email that someone else had purchased the cat. I also received a follow-up email asking if the dealership could be of additional assistance.

It was very smooth and easy! Corinne answered all my questions, and helped through out the whole process. I would definitely recommend everybody to look at buying a vechile from her and Jimmy Britt.

Thank you so much RYAN STEPHENS for all your help today. You were very professional and knowledgeable and polite. I will go no where else to purchase another vehicle! W O W!! Yes I was WOWed! M.A.Q.

Gavin and Darryl were great salemen to work with! Appreciate them! The showroom and service dept is nice as well. We have used their service dept in the past and always have a good experience.

I?ll start with this; your lack of research of a vehicle, understanding that you don?t walk out with a car whether it?s cash or financed the exact ?sticker price? because there are fees and taxes to be added, ignorantly believing just because you said you wanted to see it doesn?t mean the dealership is gonna hold it for you and then get mad that they did what they?re there to do and sold it, is no one?s issue but your own. So stop leaving nasty reviews about a dealership and take it up with the manufacturer or even better, YOURSELF. That being said, this dealership has been nothing short of excellent. They responded promptly, accepted a reasonable cash offer and had it on hold with a deposit within a days time until the cash could be wired. Edwin Seymour and his crew were extremely professional throughout. Ended up having to drive 6 hours to pick it up from Alabama but as soon as I got there the car was clean and fueled up. Was in and out in no time. So if you?re looking for a deal on a good car, don?t hesitate to reach out to this bunch. You?ll be extremely happy with their work from start to finish.

Very satisfied with overall experience but wait was too long because of issues with my vehicle. However, management was very intune with making it right and correcting my problems

I had an excellent experience with my recent service visit. Khaled was professional, courteous, and made the whole process smooth from start to finish. The service was completed in a timely manner, and everything was clearly communicated. I really appreciated the attention to detail and great customer care!

Great service. Anthony got me in and out and all of my issues were taken care of.

Family. That's the feeling you get at every step of the purchase process. From Victor, our salesman who kept us at least two steps ahead to Cesar in Finance who finished the deal, we were treated as family. I have not experienced such a smooth and painless purchase in a very long time. Trophy Nissan and it's staff deserve a standing ovation.

I recently had electronic work done on my Jeep Cherokee and was very pleased with the service at Auto Nation Katy. The service rep kept me informed of findings, provided a timely quote and repair and in the end the repair cost was less than quoted. When my car was ready they sent a shuttle to pick me up, even though I was slightly outside of their usual radius. Thank you to Derrick and Auto Nation!

My sales agent, Berenisse Miramontes went above and beyond to answer all my questions and remove all of my concerns. By me living out of state and purchasing site unseen Great job 👏

Very nice car buying experience. Staff were informative, efficient and very pleasant. Would buy from them again.