Used 2020 Volkswagen Jetta for sale near Upper Saddle River, NJ

Dave thank you for all your professional support in purchasing the vehicle and that’s coming from myself and my family that came with me, they are raving about your professionalism, patience and knowledge. They call you the man that knows his business and that they would love to buy from you when the time is right for them. Again thanks. Robin

I've owned VW's off and on for years. My first Jetta was purchased in the 90's. Good car. It was nimble, comfortable and had really good gas mileage. It was different from the "Bug" and "Bus" but quite pleasing to own and look at. My current Jetta is a 2020 model year and I enjoy its looks, comfort, mileage and nimbleness. Volkswagens are truly the "peoples car".

Great service...seamless! Salesperson (Linda Pesantez) was very professional, attentive and forthcoming/transparent while tending to our needs. It helped too that my fiancé and I knew exactly what we wanted as far as choice of vehicle. We should note here that there seems to be a "homey" feel to the ambiance. We didn't feel pressured in the least and the entire purchase process lasted approximately 2 hours or a tad over. Based on our experience, we highly recommend Mahwah Honda for your next vehicle purchase. Kudos to the Mahwah Honda for having set the bar for exemplary service and to the staff for their diligence in effecting that end in their dealings with customers.

This car is a great looking car and has a great warranty. I was very impressed with all the features. The interior is extremely SEXY!!!

Great service. The sales/finance teams was on top of every detail and worked very hard to get the best rates.

This Jetta is very smooth, interior luxurious, amenities are a great treat! It has a very smooth line and simple in design. I know I will very happy driving this car and I feel well protected due to its sturdy and body.

I just bought my daughter a SQ5 from Tasca Audi Mohegan and the sales service was excellent, no pressure just great service. The team was fantastic 110%.

It’s a basic VW Jetta doesn’t have all the bells and whistles but seems like it will do the job efficiently and week Time will tell Like the way it feels and drives so far If you want a good compact with a little extra head and leg room and one that appears solid try the new Jetta’s.

Went in for an oil change, and it was busy. They still got me in quick and out of there quick. Service was great.

This car has everything I needed! I absolutely love it! The interior is nice and the remote start is very convenient! The beats audio system is the cherry on top!

The fact I purchased the second car in 2 months says everything about the amazing experience with the Jack Daniels dealership. My purchases wouldn't be possible without Christian Tatar's professionalism, knowledge, and honesty. The rest of the team was amazing, special thank you!! for a second time to Scott finance manager and Doug Sales manager. I would highly recommend this team and would purchase from them again!.

Buying at TSF Auto was a pleasurable experience. The cars were sweet and the prices were great. I would like to thank my salesperson, Egor (I'm not sure how to spell his name), for his guidance. He's one of the 'good-guys'.

Fantastic deals and a great dealer experience overall. Bought a car about a week ago and it has been absolutely flawless. Thank you, Jon and Robert, for the quick and easy deal.

The short and sweet of the following long review: * My car was towed to one VW dealership (NOT Gensinger) that insisted the repairs wouldn’t be covered under warranty and that it would be at least $5200. * I had my car towed to Gensinger for a second opinion. I was told that it would be $1500 and that they were going to put up a fight for it to be covered under warranty. * After Gensinger made numerous calls to VW corporate and collected documentation to support the claim, they were able to get it covered under warranty, and I didn’t pay a penny. Dealership service centers get a bad rep—people think of them as sleazy places where your service “advisor” is out to get you by charging you for things you don’t actually need just so they can make money. Let me start by saying Gensinger Motors is the EXACT opposite of that. While it was never my intention to test this out, the story I’m about to share is a true testament to just how much Gensinger cares about their customers. My 2018 Tiguan recently experienced an unfortunate situation: while driving, I suddenly heard a loud noise and ultimately the vehicle stopped moving. Luckily I was able to pull over. Long story short, the ball joint on the front right wheel assembly had dislocated causing the axle to dislodge (read: the wheel was free to move on its own, separate from the rest of the wheels—bad news). The car was not driveable, so it had to be towed. First, AAA towed it from the side of the road to a local shop where the problem was diagnosed. From there, VW Roadside Assistance towed it to the nearest VW dealership (while I won’t name the dealership, to be clear, it was NOT Gensinger). Once there, after sitting for 3 days, they finally had the chance to look at the car. In those three days, I did some research and found out that there was a recall on some 2018 Tiguans in which the nut that secured the ball joint may not have been tightened correctly and could result in the ballpoint dislocating (sounds familiar). While my specific vehicle wasn’t included in the recall, it affected other vehicles made in the same period in which my vehicle was produced. Despite this, the first dealership told me it would be at least $5200 to fix and would not be covered under warranty as it was the result of an “external event” (kissing a curb 6 months ago). Unwilling to accept that brushing against a curb could cause such significant damage, I called VW corporate and spent over a week arguing with them about this. In their defense, the only source of information they have about the state of the car comes from the dealership where it was, which, suffice it to say, was certainly not advocating for me. Knowing that the quote they gave me was definitely “padded,” I ultimately decided to get a second opinion. This meant having the car towed somewhere else... Having read positive reviews of Gensinger, I reached out to them. I spoke with Brian who gave me the name of a towing company they work with, but he suggested that I first try VW Roadside since that would be free. While they don’t generally tow from one dealership to another, he said it was worth a shot. Sure enough, they were willing to do it (at least $100 saved, likely more). They were able to look at the car within 24 hours of its arrival at the shop. He called and informed me that it “wasn’t actually that bad.” I hadn’t told Brian anything specific about what the previous dealer had said. He told me it would be between $1400-1500 total to fix. When I told Brian that the other dealership quoted me $5200 he was, needless to say, surprised. He then told me that he wanted to see if he could get this covered under warranty, despite me telling him that we’d tried on our own. He suggested I gather some documentation, and after many calls to VW on his end, he was able to get them to cover it. So to recap, the first place said no warranty and $5200, Gensinger said $1500 and fought for me to not pay a penny. Sure enough, in the end, I didn

Absolutely great job with my car lease process and the return of my current car. Salesman was excellent and helpful with everything. I would recommend him to family and friends.

Bobby Leichter identified the problem and got it fixed in a timely manner. Very professional and knowledgeable. He did a great job of repair and customer service.