Used 2021 Volkswagen Jetta for sale near Rutherford, NJ

The short and sweet of the following long review: * My car was towed to one VW dealership (NOT Gensinger) that insisted the repairs wouldn’t be covered under warranty and that it would be at least $5200. * I had my car towed to Gensinger for a second opinion. I was told that it would be $1500 and that they were going to put up a fight for it to be covered under warranty. * After Gensinger made numerous calls to VW corporate and collected documentation to support the claim, they were able to get it covered under warranty, and I didn’t pay a penny. Dealership service centers get a bad rep—people think of them as sleazy places where your service “advisor” is out to get you by charging you for things you don’t actually need just so they can make money. Let me start by saying Gensinger Motors is the EXACT opposite of that. While it was never my intention to test this out, the story I’m about to share is a true testament to just how much Gensinger cares about their customers. My 2018 Tiguan recently experienced an unfortunate situation: while driving, I suddenly heard a loud noise and ultimately the vehicle stopped moving. Luckily I was able to pull over. Long story short, the ball joint on the front right wheel assembly had dislocated causing the axle to dislodge (read: the wheel was free to move on its own, separate from the rest of the wheels—bad news). The car was not driveable, so it had to be towed. First, AAA towed it from the side of the road to a local shop where the problem was diagnosed. From there, VW Roadside Assistance towed it to the nearest VW dealership (while I won’t name the dealership, to be clear, it was NOT Gensinger). Once there, after sitting for 3 days, they finally had the chance to look at the car. In those three days, I did some research and found out that there was a recall on some 2018 Tiguans in which the nut that secured the ball joint may not have been tightened correctly and could result in the ballpoint dislocating (sounds familiar). While my specific vehicle wasn’t included in the recall, it affected other vehicles made in the same period in which my vehicle was produced. Despite this, the first dealership told me it would be at least $5200 to fix and would not be covered under warranty as it was the result of an “external event” (kissing a curb 6 months ago). Unwilling to accept that brushing against a curb could cause such significant damage, I called VW corporate and spent over a week arguing with them about this. In their defense, the only source of information they have about the state of the car comes from the dealership where it was, which, suffice it to say, was certainly not advocating for me. Knowing that the quote they gave me was definitely “padded,” I ultimately decided to get a second opinion. This meant having the car towed somewhere else... Having read positive reviews of Gensinger, I reached out to them. I spoke with Brian who gave me the name of a towing company they work with, but he suggested that I first try VW Roadside since that would be free. While they don’t generally tow from one dealership to another, he said it was worth a shot. Sure enough, they were willing to do it (at least $100 saved, likely more). They were able to look at the car within 24 hours of its arrival at the shop. He called and informed me that it “wasn’t actually that bad.” I hadn’t told Brian anything specific about what the previous dealer had said. He told me it would be between $1400-1500 total to fix. When I told Brian that the other dealership quoted me $5200 he was, needless to say, surprised. He then told me that he wanted to see if he could get this covered under warranty, despite me telling him that we’d tried on our own. He suggested I gather some documentation, and after many calls to VW on his end, he was able to get them to cover it. So to recap, the first place said no warranty and $5200, Gensinger said $1500 and fought for me to not pay a penny. Sure enough, in the end, I didn

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

The dealership thorough, decent and interesting I found many autos that peak my interest. I also pass this info to my friends and family.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

I have owned 2 VW Jetta's both FANTASTIC dependable automobiles. The 2021 Jetta is such a pleasure to drive with its roomy interior and superb handling. It's fabulous gas milage of 40 highway/ 30 mpg city driving, the 1.4 L Turbo charged engine makes it a peppy car. The lane change assist on the side mirrors is quite a plus. It's a beautiful automobile inside and out. The full color touch screen has Blue tooth, Android Auto, Apple Car Play even a USB port. Has a great back-up camera, anti-lock brakes, multi-control steering wheel, keyless entry just to name a few of the cars features. What more could you want in a car? I have NEVER had a issue with either of my Jetta's. You will look forward to driving this automobile. Factory warranty because its such a well built automobile. It was very affordable for such a great car with features normally found on much more expensive automobiles.